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October 2023 by Laurie C.
I've been to several Goodwill locations and will drive an extra 30-40 minutes out of my way to go to this one vs. the one near my house. This one is bigger and has more selection. While the prices have gone up, they are still reasonable. Some of the other Goodwill locations all around Austin are shocking and insulting, as they price things more than you can buy them new (i.e. a $19.99 used toaster, $6 plastic drawer silverware holder, or $3 used plastic spatula that you can buy at Walmart or HEB for $1). At least this location in Oakhill still remains reasonable with their pricing and has more employees that can cashier (when they're busy) or folks on the floor if you need help.
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September 2023 by Christiane B.
This goodwill is pretty damn awesome. My husband says, that hands down, it is the best thrift store he has ever been, anywhere in the world. He gives it 5 stars all day long.Myself, it is certainly one of the better goodwills I have been to. Was it worth the 35 min drive? Mmmm, I don’t know, it was good, we made a day of it and had fun. I guess while I don’t regret it or anything, but I’m not like omg you have GOT to make the drive out immediately. It is a really cute drive, and a great GW. I give it a solid 4.25 but not quite a five star for me. Nonetheless it was rad check it out
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May 2023 by Buster G
My favorite Goodwill store. Fair pricing and excellent staff. I’m so glad Goodwill offers everyone a chance to have a job regardless of their past, race or disability.
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April 2023 by Gladys Rizzo
Amazing place to get home goods or clothes. Or drop off your extras.
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January 2023 by Kacey H.
Very clean and organized. Everyone is helpful & friendly. It is nice to be around people like this. I can't say enough nice things about Goodwill this particular Goodwill on Brodie Lane.Thank you for all your hard work!!!! Keep up the good work!!
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January 2023 by m
I went to this store around two weeks ago and I enjoyed it, it was like any other goodwill but the reason I came on here to write a review is because I wanted to talk about one of the employees there. I was with a family member and we did what any shopper would do and search for items we wanted. While I was shopping, one of the employees said "hey" to me, I didn't mind too much but I knew it wasn't just your average greeting by the tone and his expression.Moments later he began going in similar directions as me and I started feeling uncomfortable. He continued doing that a few more times but stopped when I had gone close to my family member. I didn't even want to go into the changing room because felt too vulnerable. I ended up still going in and I chose to stay in there for a while just so he could lose track of where I was. Once I got out, he was gone working in the back.Around 20 minutes later I was minding my business shopping and he tried catcalling me. He was walking with one of his coworkers when he did that "spsps" sound. I know it may not sound like a big deal but I was at a point where I'd constantly check my surroundings and stay close to people.I never caught his name so I'm just going to describe him. 6ft or taller, he had a buzzcut(?) I don't know the right term for it, black, male and he was working in the back.I dont really know what my goal is after telling this but I am a minor and whether I look like one or not thats not what matters. What happened, happened and I'm not asking for anything. But what I don't want to happen again is for someone to feel as uncomfortable as I felt.
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January 2023 by Susan Adams
This comment is about the service I received on Monday, December 5. I purchased an item by card and then quickly realized I had a “gift” card from a previous return. I asked if the charge could be voided so I could use the gift card. At first the clerk processed it as a return which just meant I would leave with another gift/return card…not what I had in mind. I questioned her further and (instead of telling me that was all she could do) called over a manager who spent what seemed like 10 minutes to give me what I asked for. I’m an older adult and remember when customer service was something businesses were proud of and have frequently lamented that it’s not something you see much anymore. I appreciated the effort taken so much!
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January 2023 by car
I went to this store around two weeks ago and I enjoyed it, it was like any other goodwill but the reason I came on here to write a review is because I wanted to talk about one of the employees there. I was with a family member and we did what any shopper would do and search for items we wanted. While I was shopping, one of the employees said "hey" to me, I didn't mind too much but I knew it wasn't just your average greeting by the tone and his expression.Moments later he began going in similar directions as me and I started feeling uncomfortable. He continued doing that a few more times but stopped when I had gone close to my family member. I didn't even want to go into the changing room because felt too vulnerable. I ended up still going in and I chose to stay in there for a while just so he could lose track of where I was. Once I got out, he was gone working in the back.Around 20 minutes later I was minding my business shopping and he tried catcalling me. He was walking with one of his coworkers when he did that "spsps" sound. I know it may not sound like a big deal but I was at a point where I'd constantly check my surroundings and stay close to people.I never caught his name so I'm just going to describe him. 6ft or taller, he had a buzzcut(?) I don't know the right term for it, black, male and he was working in the back.I dont really know what my goal is after telling this but I am a minor and whether I look like one or not thats not what matters. What happened, happened and I'm not asking for anything. But what I don't want to happen again is for someone to feel as uncomfortable as I felt.
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December 2022 by Morgan Hammond
I typically love goodwills but this location continues to disappoint me. Last time I donated I handed the man my bag and told him there was a glass item in it. Then he literally threw the bag inside and I heard the glass break. Wtf… I didn’t donate just to have what I brought smashed. I told the person inside and he said they were busy at the donation drop off and that’s why he threw it (I was the only person donating).I gave them the benefit of the doubt and donated again today. Had a really uncomfortable encounter with the employee taking my donation. He tried to get very close to me then would not stop staring at me. It gave me a very creeped out vibe.Lastly, everything is sooooo over priced. I understand inflation but clothing that is literally ripped and has stains is selling for $15-20. Honestly it’s disappointing.
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November 2022 by Robert Sherrill
$7.50 seems high for a used chess set, free would be too much for a chess set missing pieces in my eyes, as this one was missing pieces. Returns are store credit only, and I'm visiting from Vermont. No bueno. Won't be back, most prices seemed double or triple what I'm used to back home. Board games go for $.50-$2.50. Live and learn.
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November 2022 by Katie Baars
First time in this location! I loved the selections! It's a huge store! I'll be back soon!
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October 2022 by Lauren Vanover
Went to this location and bought $20 worth of items. Got to the register and was charged $220. Apparently this is not the first time something like this has happened. I was issued a refund but it will not hit the bank for several days. Not sure if someone is trying to pocket the money that is being over charged to cards. People come here to save money and now I’m out $200 for next few days and am unable to pay bills or buy groceries because of this mistake. It’s hard enough with prices for everything going up. This is not a small mistake workers need to be double checking the totals they are charging on cards. If I had not caught this mistake when it happened I doubt the workers would have caught it. Do not use you debit/credit card here.
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October 2022 by Lauren A.
We always find neat things here at good prices and the size and location are both very nice. Some nice people work here as well. Wish certain areas were a little more organized but nice Good Will.
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September 2022 by Christine Swan
The staff is helpful and store is very clean. I come here often.
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August 2022 by Santos Garza
This Goodwill is very spacious and clean. They have a great variety of items to choose from. The parking is very spacious as well.
