Goodwill Central Texas - Lake Creek is a large, clean, and well-organized store where the staff is consistently described as friendly, helpful, and positive. Shoppers report finding a variety of items, from books and Halloween costumes to special finds like brass ornaments, lead crystal, copper items, antique clocks, and decorative kayaks. The store's mission is highlighted, noting that shopping and donating supports vital local education, training, and career programs in the community. However, several reviews express significant frustration with pricing. Customers feel the prices are shockingly and offensively high for secondhand goods, sometimes with items marked at more than double a previous sale price still visible on the tag. There is also a reported issue with pricing accuracy at the register, where items labeled with one price, such as books marked at $0.99, are charged at a much higher rate, which cashiers have attributed to malfunctioning label guns. Despite these pricing concerns, some customers remain supportive of the overall mission.
I really love this branch of Goodwill. The manager and other employees are very kind and they do their job with passion. Especially the employee responsible for the book section is, in my opinion, the best employee at Goodwill. I thank her once again.
August 2023
We had such a beautiful experience when kevis helped us. Kevis is such a wonderful person who is friendly, helpful, polite, and positive. May God continue to bless you Kevis.
August 2023
What a Great Goodwill I have found!The staff is so friendly. It’s very clean store and organized! I’m not sure how I was lucky enough to find this Gem!Lisa I think she said she was a Assistant Manager was so sweet and helpful! She was awesome!Kuddos to this Goodwill! Thanks again Lisa?
