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June 2025 by Zalo Mendoza
It's always a pleasure to find good garments here.
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April 2025 by Angela Vasquez
Bathrooms are discusting goodwill got money and they can’t clean there bath rooms how gross
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December 2024 by Jack Feng
Got some interesting stuff at times.
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October 2024 by Cynthia Haist
I was shopping at Goodwill yesterday and the green tags were 50 percent off. I only found 2 green tag items in the whole store. The cashier said I was lucky to find the 2 because the cashier told me they pull all the discount color of the week to make room for new merchandise. That is absolutely disgusting and deceitful of a company to do that is supposed to help people.
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July 2024 by Amanda P
Overpriced, rude staff, not worth donating to.
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June 2024 by Cozette Denton
Had to make a return but the tranphobic comversation I had with the cashier made me incredibly uncomfortable. Cashier ID on my receipt is 034967
Mentioned my wife is trans and it felt like not only was she trying to get me to talk my wife out of transitioning but it felt like she was trying to talk me into leaving and not supporting her as well. Just many ignorant and insensitive comments were made on her part. Like I said very comfortable. I don’t know I will be going back. Especially if goodwill doesn’t correct this or implement sensitivity training for their employees
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May 2024 by Rodriguez Recomienda
Visiting the Goodwill Central Texas Balcones Store was a rewarding experience and full of surprises. Located in a convenient location near residential areas, this store offers a wide selection of items ranging from clothing to furniture and appliances. What impressed me most was the impeccable organization and cleanliness of the place, which made my shopping experience very pleasant.
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February 2024 by Teddy E
Staff has always been nice but this goodwill seems like a lesser quality that others I've been to, a lot of the items are meh and not well previously taken care of which isn't the fault of goodwill but yeah... The store also seems a bit crowded with dull clothing which I don't fault anyone for, it's just lame finds here mostly when I come by ?
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December 2023 by Lizabeth E.
Shopping at Goodwill was a delightful experience, to find treasures among the racks. i found fantastic deals on furniture and unique hem decor items!
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November 2023 by Miss A
Came to donate a bunch of stuff since I'm moving. Staff was helpful and friendly. Store has a huge selection of items.
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October 2023 by Maria Saravo
I needed to try on some clothes and the dressing room was locked, one of the girls working told me to go to the front and ask them for a key to unlock the door. Once I got to the front I politely asked the cashier if she could help me to unlock the door. She had a horrible attitude and replied with no I can't leave the front right now and went back to what she was doing. It was surprising to me because instead of guiding me to someone else who could help or asking me to wait a moment she replied to me like that. It was actually one of the CUSTOMERS who helped me and told me who I could actually go to. And it was the same girl who told me to come to the front in the first place. Once I went back and asked the girl I first spoke to she replied by saying "oh they want me to do it?" It's very clear there is no communication between employees. And once I actually went to purchase my clothes the lady with white hair took a pill in front of me and was acting very strange. HORRIBLE SERVICE!
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September 2023 by Sonie Golden
What in the world is going on? A chipped shot glass for $25.49?!? Edit: I'm adding the words price, prices, pricing, cost, ridiculous, outrageous, and unreasonable to this post for key word purposes.
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August 2023 by Brianna Stanley
Nice clean store and good selection
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August 2023 by Marcos E
Cashier changed the price on a marked item and tried to lie to my face that it did not have a price. Manager was rude and did not give the benefit of the doubt. Shop at another goodwill or don’t let them take the item to the back one you bring it to them.
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May 2023 by Lowan Denise
Nice looking goodwill.. used sweater $20.00??♀️. There was a real nice lady assisting people when I got there. Cashier ?.. liked a painting no help to get it down ??♀️ next time I guess when I visit Austin again