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November 2022 by Rehan Shaikh
I ordered some products it was not delivered any the store showed it's delivered it's a scam don't order any product from here it's a loss of money
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August 2022 by Google user
This is a great service for when you can't or don't want to go to a CONVENIENCE STORE in person. It's best for a few items NOT FOR SEVERAL ITEMS AS ONE LESS THAN POSITIVE REVIEWER MENTIONED. This is strictly convenience store items at convenience store prices. If you want to spend $100 on groceries and pay grocery store prices use another service. One that actually fills orders at a grocery store NOT a convenience store.
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June 2022 by Emily K.
GoPuff is the worst. I have never had a good experience with them. One time my driver gave me someone else's order so I was on the phone with support for about 30 minutes trying to get my food. They sent another driver to bring me my order and he started to spam call my phone after dropping my stuff off. He was screaming at me and he started texting me aggressively. I had to block his number and once again be on a 30 minute call with support. I hope that guy was fired because I was scared I was going to have to call the cops. I decided to order again after this incident, and it has already been an hour since I ordered and my driver has been sitting in the same spot super far away from me for over 20 minutes. DO NOT ORDER FROM THEM!!!!
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May 2022 by Master J
Gopuff is nothing but trash! Don't spend money on there over priced garbage and basket tax just go with Uber eats, door dash, and favor because there way better!
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April 2022 by Lee Ann A
I’ve ordered many times from GoPuff and live very close to one of their stores. Their drivers make zero effort to drop off items and won’t get out their cars to find you - anytime I order, I have to go on a wild goose hunt to find my order. DoorDash is way better.
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March 2022 by Tolga Cengiz
Ordered for the second time and again it took over an hour to get basic supplies off a shelf. They only have six drivers and are clearly overwhelmed. I don't blame the drivers or the workers but the company and Uber Eats for even putting them on as a vendor.
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January 2022 by Gena Dawson
This is a great service for when you can't or don't want to go to a CONVENIENCE STORE in person. It's best for a few items NOT FOR SEVERAL ITEMS AS ONE LESS THAN POSITIVE REVIEWER MENTIONED. This is strictly convenience store items at convenience store prices. If you want to spend $100 on groceries and pay grocery store prices use another service. One that actually fills orders at a grocery store NOT a convenience store.
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January 2022 by Kelsey Partridge
This is the worst service i have ever used. I spent over a hundred dollars and over half my order was missing. No explanation. No expected delivery time and it’s been five days. They won’t refund the delivery fee even though it’s been far longer than the 25-30 minutes promised and MOST OF MY ITEMS WEREN’T EVEN DELIVERED.
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January 2022 by Frank Partin
Well, The sign above the door DID say \"GO Puff\", I guess. So, maybe I should have tried to find something to puff on elsewhere. The only thing on the building I could find to puff on was the knob on the front door. Did my darnedest. When the guy came outside and asked, \"Um, what are you doing?\" , I thought it was obvious and kind of a d*** question, so I just stared at him. Then the cops came. Let's end this whole discussion right here.
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December 2021 by Dan Illescas
Not many options on groceries. Person who delivered my items was very rude. The application allowed me to put like 5 items in the cart that i found out were out of stock while checking out
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November 2021 by holly h.
Not reliable, my order has been completely wrong now more often than not, sad because this would be a useful service.
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August 2021 by Meagan Money
They forgot multiple items, did not issue refund nor seem to notice that they hadn't given me my complete order, the difficult task in trying to retrieve that $10 of or from the missing items was entirely too much to go through considering the loss but I'm guessing they bank on that, pun intended
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August 2021 by Kristen Hageman
Fast delivery and order is always accurate. The pizza from Sizzle is really good, too!
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June 2021 by Brenton Mason
On multiple occasions I ordered late at night and had to wait over 2 hours for my order to get delivered. There is also no good way to immediately get help from customer service. In addition to all that, the price is absolutely insane and completely not worth it. Everything is overpriced. Long story short, save yourself the money and time and just visit a local 7-11.
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June 2021 by CatalyticKid
Prices are way higher than that of corner stores, the fam membership turns itself back on when you don’t even have the app on your phone and customer service will give you an attitude about it and won’t refund you. Gopuff another app that lies and steals from its customer base.