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July 2023 by Heather B.
Jaime was great! Patient with all my many questions and responded to my emails right away. Can't wait to see the finished product!
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October 2022 by Piper Fasken
I had custom cups made and Shanti was amazing! Between helping create the design, providing impeccable customer service, and responding to emails so quickly, working with her was a joy. Highly recommend!!
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July 2022 by Christine Cahill
The GB team went above and beyond! I was worried, I wasn't going to be able to have such a customized order taken care of but GB was so accommodating and helpful I can't even begin to express my thankfulness. Highly recommend.
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May 2022 by Samantha
GB Design House has great customer service and is super timely ! I ordered matches and napkins for my wedding and they exceeded my expectations. I had a drawing needed to be converted to vector format and they were able to help me in order to make my vision come to life! I LOVE the quality of the matchbooks as well as the shapes, sizes, texture, etc. SO GOOD.
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April 2022 by Rachel Hoffman
Amazing customer service, quick turnaround time, and great products! Seriously so impressed!
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July 2021 by ra chel
What a terrible experience with this company! They cancelled my order without first advising me because I requested a color they didn't offer (even though it was pictured on their site). I found it extremely odd that they wouldn't just ask what color I wanted instead. Extremely unprofessional, takes a long time to reply to orders, and I found better work elsewhere with much more pleasant customer service. Very rude people. STAY AWAY!
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September 2016 by A Google User
The printing was done beautifully and the cups arrived on time, but I was very disappointed with the "frost-flex" cup. This cup is VERY bendable, which I think gives it a cheap, flimsy look. The short 9oz cup is particularly pliable. Buyer beware, as I don't think the description gives an accurate depiction of the cup.
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August 2013 by A Google User
Audrey over at gracious bridal is amazing. She helped me out during my most stressed hours, and was able to help me have the best wedding of my dreams. Thanks so much for everything. I will be recommending Gracious Bridal to all my friends in the future.
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July 2013 by A Google User
Thanks for customizing all my graduation gifts this year. I was totally at a loss for something different, yet keepsake. I LOVE the White Wing Koozies and Desk Caddies. Definitely the nicest grad gifts I have given. I'll be back!!!
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June 2013 by A Google User
I purchased 3 engraved cheese boards from Gracious Bridal last month for client gifts. I was very impressed with their prompt turnaround and how detail oriented their customer service was. I received a phone call from Katie to double check the personalization on the order. The boards turned out better than expected. I would definitely order from them again.
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June 2013 by A Google User
Thank you so much! I couldn't have done my wedding without you. The favors were such a hit. We are going to use our big sign that coordinated with the favors for our future parties! I am telling all my friends about you! They loved the monogrammed polar bear coolers as brides maids gifts! Thank you again!
