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March 2024 by WithAnchovies
KD did a FANTASTIC job on my hair. She was thorough, informative and friendly.
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March 2024 by Max I
Botched up my fade. Couldn’t give any criticism on what I wanted and they said “this is great clips what do you expect”
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March 2024 by Catriona Bryan
Cynthia had us check in online and told us it was a 60 min wait. We checked in and waited 40 minutes. After coming back in, Cynthia took a walk in customer with no appointment, not even registered on the cue before us after we had been waiting 40 minutes. Talk about unprofessional and absolutely horrible customer service!We left and did not get a haircut here.
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March 2024 by Kathleen Isabella Stanford
I usually have a great experience here, but today a new stylist decided to use thinning shears on my hair that is naturally thick, and now all the body is gone. I was told that I would look like Dora if I didn't do this, which hasn't been true in the past. Truly just awful. I wish I had said something in the moment, but I was in shock as this woman took thinning shears to my hair like a weed whacker. DO NOT LET THE STYLISTS USE THINNING SHEARS ON YOUR HAIR! Especially ethnic hair (I'm Hispanic with thick hair).I will not be coming back to this salon. This is going to take at least 6 months to recover from ?.
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March 2024 by Aagam Gopani
Hair dresser was okay
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March 2024 by larry molina
Friday the the first time I tried this location and I'll tell you I will not be going back my...I asked for a fade and my stylist did not know what she was doing I had to go somewhere else for them to fix it now I can only speak for the lady who did my hair and not for the rest of the stylist but I highly recommend going somewhere else
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March 2024 by Donna Shone
Had a great visit at this location and look forward to visiting again for my next cut.
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February 2024 by Marie Puente
Thank you Selena for great customer service and great hair advice!
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February 2024 by Eugene Herod
Very nice love my hair cut
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January 2024 by Jose Hernandez
The great clips where I took my grandson was off I35 and stassney, STAY AWAY FROM THIS ONE,REALLY BAD CUT
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December 2023 by Wade Odell
I usually have great service at Great Clips. I have no problems with waiting, but on my last visit, I had an unreasonably long wait. When I arrived, I was first on the list with a 0 minute wait, but they were busy with customers getting haircuts. After repeatedly telling me that would be right with me, they cleaned their stations and disappeared to a back room. I waited close to 30 minutes after I first walked in, then Selena saved the day. I was not a happy camper, but she tried to make it right. She apologized for the other two employees and did her best to make me happy. I've got to say that Selena kept me from giving my last visit one or two stars.
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December 2023 by Renae Simcik
They do a good job. Sometimes I get a trim. Sometimes I get a fresh cut. I will keep going back.
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December 2023 by Aaron Hi
About 6 months ago I accepted a new job position in Austin, bought a house here and moved and have had some interesting and bad experiences with Great Clips, one so bad that they lied and told me they weren't cutting anymore that day whenever they were still open another hour and a half.I was ready to give up on the Brand because For the past 7 years I had always gone to the Great Clips on HK Dodgen in Temple and received the absolute best haircuts and service from Bea and Carla. My experiences in Austin Great Clips stores were so frustrating that I drove all the way back to Temple to get haircuts a few times. Last week I walked into this location and had Cecy as my stylist and it was one of the biggest reliefs I've had since moving to Austin. She was friendly, quick, made Great conversation and cut my hair perfectly. I am so happy with this experience and Cecy is the only reason I'll be sticking with Great Clips in Austin. Thank you Cecy!
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November 2023 by Adam Hoffman
Still waiting to hear back on being treated so poorly. I wish I could give zero stars.
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October 2023 by Manuel Flores
Awesome
