-
February 2024 by Nancy S.
I really like this store. We don't have HEB in my area, so it's fun to see the variety. I especially like their fruit and vegetables, along with healthy snacks. I picked up essentials and a great salad-to-go.
-
December 2023 by Austin H.
HEB Pharmacy Circle C @ Escarpment Had surgery, pd for and set up pharm delivery at noon today. A man took the call around 10:40 am. At 5:55 pm RX are still not delivered. Spoke with 'Candace the lead technician-"( mgr had gone home.) She saw where it had been noted to be delivered but del. people were not informed. (?) Candace said : 1. too late to set up today. 2. Rx still there. IF I NEEDED RX THAT BAD I SHOULD HAVE COME AND PICKED IT UP MYSELF. (I had surgery and am not allowed to drive yet.) That was unprofessional/rude/total lack of regard for the patient's health/wellbeing.. I said "What if it had been life threatening if the patient didn't get it?" She said "HEB doesn't deliver-third party does it-not HEB's fault-third party's fault." What if patient cannot drive because of heart, whatever? Answer: should have found another way.Third party's fault-not theirs. I asked how was it theirs if del. never told. I ordered it-somebody asked for address/contact/made sure I would be here--then dropped the ball. "Candace the Lead Technician" was more interested in blaming 3rd party-than figuring out how to get rx delivered. Zero concern if patient was harmed in any way by the incompetence-Just "If you want it you should have found a way to get it."(ummm, I did) So, it's uber time. Not ONCE did she accept responsibility or "apologize for any convenience." I understand working with people all day--and the stress involved--but if it gets to where you are more concerned over who to blame than find out how to deliver,make it right or make sure it doesn't happen again--somebody needs another line of work. This easily could have been seizure med. or nitroglycerin to prevent a heart attack. I wonder if Candace will still be blaming "third party contracted by HEB-NOT HEB" instead of realizing that this could have been a life threatening mistake. (NOT just poor customer service here---I was shocked at the total lack of understanding the possible consequences to the patient because of the total lack of seriousness. Important medicine was not delivered--NOT a pizza.
-
September 2023 by Aubrey S.
The curbside at this location is terrible!! All spots full and I'm waiting to just park. They only have 2 or three people running out to 20 spots. This has happened more than once to me. I just waited 20 minutes to park! How much longer until I get my food?? Don't come here for curbside!!!
-
January 2023 by david f.
Great place to shop with big box stores . I wish they had more staff at cashier . The stores are always fully stocked and great variety .
-
January 2023 by Curtis G.
Got a $5 for $20 coupon in email Unfortunately, when I tried to check out it was "unable to verify my account" The manager explained that they were unable to push this thru in the store. If corporate is going to issue "limited" coupon, they should have their stuff straight The coupon was to get me to go in the store - instead I think I need to look at other stores
-
January 2023 by Craig C.
I go to this H‑E‑B every few days and it's always clean and busy. The checkout lines are alway going full blast no matter how busy they are. I find almost everything I need and in stock. If out of stock then I know it's a supply chain issue not an H‑E‑B issue. The checkers are always friendly and fast and I've never had a mistake on my order. Great location and always seems to be busy.
-
January 2023 by Holly Beard (Hollis)
Fantastic, friendly, and very talented employees who are always willing to help you select or bake a treat you'll be happy with. ???????❤?
-
November 2022 by Jessica M.
I pre-ordered sandwich trays and veggie trays for our school luncheon this week. The ordering process was smooth and the curbside pick up was quick and easy. The trays looked nice and our teachers & families enjoyed the food. I don't like shopping at this location but I was pleased with this order.
-
September 2022 by Nicole K.
HEB does not take Apple Pay...So don't spend an hour and a half on Saturday shopping and then hope you can check out. I specifically googled to see if they took it and it says that it does in the attached photo. HEB is a big enough business that they should act like they are functioning like one. Shame on you H‑E‑B. I'm headed to Fresh Plus, small local grocer who actually takes Apple Pay.
-
September 2022 by Loril L.
Love the HEB in Circle C, my go to store! It is a good combination of Central Market products (great Naturals area!) and all the other stuff you need each week. Have been shopping here since it opened and it is large enough not to feel overcrowded - even on those crazy days before UT plays - Hook 'em Horns! The checkers have most always been polite and helpful, sometimes I do wish they had a few more baggers to help out. And I cannot say enough good things about their "take out" area, which has saved me on many occasions! Thanks HEB!
-
June 2022 by Ed P.
Nobody does it better, usually have what I'm looking for and clean environment. Glad they're adding more locations
-
May 2022 by Tate C.
They didn't have Apple Pay . Remember to bring your card!! I actually don't understand why they don't have Apple Pay. They lose money and customers.
-
May 2022 by Frank C.
Typically, I love my local HEB, but since the new store opened on 290, I repeatedly find low or no stock on items I am looking for ... only to find the same item fully stocked at the new store. I do not want to be forced to shop the new store. I want my local store to be better stocked.
-
May 2022 by Vincent Musat
If you expect to get Amazing Cookie Cakes from the H-E-B in Circle C. You need to lower your expectations way, way, down. Just picked up two cookie cakes from the bakery and they were less than what you should expect!!!
-
April 2022 by Lauren C.
This HEB is very nice. They have a lot of selection and are very good at restocking, depending on the days you go of course. Highly recommend the butter tortillas but if you go on the weekends they are usually sold out. The staff has always been nice. The layout is fine you enter in on the right and you go throw produce, then cheese/bakery, meat and then the aisles. I wish the aisles were just a smidge bigger since it's Texas and Texas has huge shopping carts lol. The produce is fairly fresh and they always have unique fruits!
