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March 2024 by Linnea Lemon
Consistent, organized and Thanks to Grant, of course ...he keeps it all in order. Be nice! It is a very small footprint for such a busy location, so being flexible on pick up.times is helpful.
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January 2024 by holly houser
nothing but pleasant experiences at HEB pharmacy. Staff are always professional and willing to be of assistance. Highly recommend!
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December 2023 by Alan
I am very unhappy with this pharmacy. Service is not what I would expect from HEB. When I picked up my prescription, the clerk said I needed a consultation because it was a new medicine for me. He told me to call because they were not doing in person consults. Apparently the clerks are expendable since he was the same distance from me as the pharmacist would have been for the consult. So anyway, I called and was on hold for 10 minutes. So I hung up, called back and was on hold for another 5 minutes. Then I gave up and called the store manager who took my name and number and said he would check on what was going on. I asked if he would ask the pharmacy to call me when it was convenient instead of me being on hold for who knows how long. This is day after and I have not heard from the manager or pharmacy.
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November 2023 by Katie G.
This is a such a great H‑E‑B! Items are typically in stock and frequent new items-just of course like any grocery store, try to avoid Sunday afternoons. Good selection of vegan items and everything is easy to find. It's clean and service is friendly!
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November 2023 by Daniel Logan
I’ve used HEB pharmacies for 10 years and they are always nice but I have to mention Lesa at this pharmacy. She’s on a new level of customer care. She’s is so helpful and always able to fix problems (that I cause of course).
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October 2023 by Harry Brady
They have always been professional, understanding and answer questions about mixing with other meds.
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August 2023 by LN R.
Stockers and curbside employees completely clogged up the produce section on Sunday afternoon. And they were pushy and rude when they were in the way of shoppers. Can management pick another time for restocking? And the people filling curbside orders - I know they are on a schedule, but can y'all ask them not to treat customers like they are in their way?Once I got away from that mess, it was fine, as usual, but for the size and regular clientele, it's a mediocre HEB.
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July 2023 by J G.
Pretty disappointed they've decided to stop selling the tortilla chips, tortillas, bacon, ceasar dressing and greek dressing we've been using for years. But today, the bagger over packed out bag and while loading it in the back, the bag broke breaking the pickle jar. Everythig got soaked in vinegar. I cleaned it up as best I could, went back inside and got a new jar of pickles. The bagger also put our gallon of milk in the same bag which the broken glass sliced open. Unofrtunatley I didn't notice that till I got home and now I have a gallon of spilled milk soaking up in the back of my car. Imagine how that going to smell when in this balming Texas summer heat. Thanks HEB.
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June 2023 by Joy K.
Favorite grocery store in Austin thus far. Haven't visited the others yet, but I like having an app to save my coupons and get freebies on Sunday. I have been buying their cookies and brownie deal which ends Tuesday. Buy 6 cookies and get 4 gourmet brownies free!:) I also got a free melon and the guy who helped me with the app to reserve the item said they give away something free every Sunday. What's not to love?
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June 2023 by Roddri A.
This store is always inviting and clean. Love the music. Every time I visit Texas this is my go to store.
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May 2023 by Lauren S.
Like any self-respecting Texan, I'm loyal to H-E-B, but I'm only loyal to this location due to convenience. It's a bit older and more cramped than some other H-E-Bs in the area, though I appreciate the sense of local tradition surrounding the location's longevity and the close quarters are only an problem during the Sunday afternoon rush.My main issue is with the disorganization at this location. On an individual level, each employee has been nothing but friendly, patient, and attentive, but twice now the store has forgotten items in my curbside order. Last time, I took a refund, but this time, I went to pick up my missing items and the store had no idea what I was talking about, even though I called in advance.Another minor gripe is that the parking lot is a pain to get in and out of, though this is out of the store's control.
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January 2023 by Darlene N.
All the people I know here in Austin said, "Everyone loves H-E-B!" So, I made sure to stop in one before leaving town. It reminds me of the Food City in TN. Their marketing is somewhere between Walmart and a traditional grocery store with long aisles all shelves the same. This location had what I needed in the pharmacy section. The parking lot had a security guard walking through the cars. I went later in the evening and the entrance doors were locked. The store was being stocked and had a lot of people in street clothes that seemed to be working on stocking. No employees approached me or said hello, which was fine- I just got what I needed and left via the self check-out.
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November 2022 by Kat C.
HEB is always has what I need. The staff is always friendly. Prices are reasonable. Never been disappointed when I go shopping at HEB.
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October 2022 by Asia Lockwood
I always have great service here. Sometimes the wait is a bit long, and I’ve been waiting and wasn’t called up when my items were ready, but even then they were so friendly I couldn’t be mad.I recently tried the free delivery service. I wish it were available online or to schedule, but even calling it was super easy and straightforward. You have to call before 3Pm on the day you want it delivered. They do advise it can take 8 hrs and you have to be there to receive it but not a big deal for me, and they ended up getting it to me in like 3 hrs or something, so not bad.
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June 2022 by H R.
My only problem with this HEB is that they dont have store made fresh tortillas!
