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February 2024 by Tammy Pearson
This pharmacy has always taken care of me. If you are nice and understanding to them, they are always willing to help. I can’t imagine having to deal with people that are sick and impatient all day everyday. I appreciate everyone that works at this pharmacy! Thank you always!!
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November 2023 by Marianne
This is BY FAR the best HEB Pharmacy I've dealt with. I consistently receive fast and friendly service. I had a major surgery earlier this year and the pharmacist took time to explain each medication. The line is never long and the folks here are polite. It would be outstanding if someone from this location could go train the folks at the pharmacy at the HEB Plus! in Leander. That location really really needs help.
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October 2023 by Marianne B.
This is BY FAR the best HEB Pharmacy I've dealt with. I consistently receive fast and friendly service. I had a major surgery earlier this year and the pharmacist took time to explain each medication. The line is never long and the folks here are polite. It would be outstanding if someone from this location could go train the folks at the pharmacy at the HEB Plus! in Leander. That location really really needs help.
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August 2023 by TheScottET
Rude, unhelpful and incompetent staff. 1 person will tell you your prescription is ready and another will tell you it’s out of stock. Take the time to find a different pharmacy in your area. This one is NOT worth the inevitable frustration
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August 2023 by Maria Sue N.
Their curbside customer service is excellent. If I order groceries from a different big box store, I am treated like a number, but with this HEB, I am treated like a person. I accidentally placed an order for tomorrow instead of today. And a kind employee was willing to shop it for me today because it came up on her screen (typically they can only access the present days orders, but she could see mine). She bent over backwards to help me out. And I really did need my groceries today. Thank you H‑E‑B curbside team!!
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July 2023 by Kelly M.
We are grateful for our H-E-B JOELLE made it easy to navigate during renovations. She's knowledgeable, friendly, helpful. Her smile is delightful!
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July 2023 by Bill S.
Great produce selection. Employees are usually kind and helpful. Store feels generally safe and clean. A recent incident in the parking lot does make me cautious about shopping after dark.One night after I had parked my car and was about to get out, a person appeared at my drivers side car window and seemed very urgent to talk to me. They had two other people with them. They very much startled me, appearing right next to my car. I asked them what they wanted. They repeatedly mumbled something and I got the gist that they were begging for money. I saw them approach at least 3 other people in the parking lot asking them for money.
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July 2023 by George B.
Doesn't support tap to pay or any digital wallets such as Samsung pay, Apple Pay etc.
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April 2023 by Jennifer G.
Shout out to Tevin! What a great cashier. Breath of fresh air. Efficient and just a J-O-Y !Appreciate you!!!
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December 2022 by Pōmaika`i
1 of my prescriptions was out of stock. Had I not inquired, I would not have been notified of this. This is very important, as I was needing the medication this evening and not 2 days later when their next shipment arrived. I had to call other pharmacies to see if they had the medication and transfer the prescription.Recommendation: notify customers when their prescription is out of stock. Have an internal listing of medical inventory to refer an actual location that has the medicine and not waste customer’s time calling around.When I got home, I found out that my other RX was not covered by my insurance by reading their insert. This should have been brought to my attention as insurance may cover generic or name brands.Recommendation: tell customers if their medication is covered by their insurance.This withholding of info and lack of communication is very annoying. We as customers have no knowledge of the inventory or insurance coverage. Please do better.
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October 2022 by FreedomAustin
Excellent pharmacy. I credit it mostly to Christy (pharmacist/manager). Her goal is to make it seem like a small town pharmacy. The customer service is excellent and Christy is why I stay here. Thank you for such an excellent job.
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August 2022 by Sean C.
Terrible customer service. Been coming here for seven years with no issues. Within the last two month CS has gone to pot. First I was ignored by several employees at the deli counter. I was the only one waiting, staring at staff that refused to make eye contact with me. Today the butcher copped an attitude and got passive aggressive with me when I informed him that the price I was charged was a dollar more per pound than what was advertised. Like I did something wrong? Think I'll be taking my business elsewhere. Don't think they care though.
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August 2022 by Silver R.
The young blond Karen G was not friendly at all. No hello, no thank you or good by! Makes me not want to come anymore! It wasn't even busy for that kind of attitude!
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July 2022 by Lisa Q.
Easy parking. Easy in and out. Store is well organized/logical! I'm buying Meal Simple and Deli because I'm in the process of moving to Kerrville and everything is in boxes. And easy and delicious solution?
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May 2022 by Vin
Long wait times for any prescription. They take 30mins to process insurance information.