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January 2024 by Chantelle Hulet
Chris at the counter was amazing to work with me personally to get me the medication I could afford. I am not sure who was the pharmacist was behind the counter but they were also amazing and quickly altered my prescription quantity. I can't thank these individuals enough for helping me despite how busy the pharmacy was at the moment.
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September 2023 by Dawn S.
Service Review: I bought two bags of flavored coffee (HEB brand). I didn't like it so I returned it. Not only was the coffee refunded directly to my credit card BUT I was also given a coupon to "try it on us" for another bag of coffee. Great customer service HEB.
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September 2023 by Anna R.
Best grocery story!!!!! Always recommend to anyone. Fresh and great produce. Love it!
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September 2023 by Christopher Marquez
After grocery shopping and paying for my items, I went to leave. And the cartwheels locked up. Not knowing that they installed wheel locks on the new carts. I try to Roll the shopping cart to my car, But the second I get out of the building the wheel locks up. I get 10 feet from the building and then I get approached from an employee. Cussing at me because they installed a new system today and didn't bother to say anything or post pictures or signs or anything. it's sad this used to be the nice HEB but I see it's becoming just as ghetto as the others
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July 2023 by Anita J.
HEB on Brodie really is poor quality service. Often poorly stocked and out of usual brands in frozen goods. Never had BLUE BELL MO SUGAR ADDED ice cream. Often out of Friskies canned cat food. Phones in pharmacy down every few months. Main store number also down. I called customer service in San Antonio. Remodeled and Restocked with elite expensive items but doesn't have the usual brands of usual products. I recommend anyother H‑E‑B in Austin. The manager at this HEB just smiles but never listens. Even Walmart has the usual brands and products this HEB doesn't. Randall's also has what this H‑E‑B used to have but not now. Do I feel disappointed with H‑E‑B Brodie in Austin ? Yes! I now hate shopping here.
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June 2023 by Chris D.
This is a great HEB location, I'm here at least once a week. The staff is kind and I love their little cooking station in the meat section!! Be sure to check it out and talk to the cooks/instructors about their special deals. One thing I don't like about this location is how long it takes to get something from the deli. There's always a huge line. Definitely would recommend trying the sushi and potstickers, especially on Wednesdays when they are a dollar off.
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May 2023 by James Eric T.
I'm there mostly once a week for my shopping g and always have the best experience. I love all the H-E-B products...Egg rolls, pizza, orange chicken, spicy chicken filets...and so many more H-E-B brand products. You guys can't go wrong. Best customer service as well!! Ben is always there with a smile and is by far the best representative for the friendly and warm environment. He is fast, efficient and doesn't throw around my goods like other cashiers have at other stores. Great service and great products keep me coming back weekly!!! Thanks Ben and the H-E-B Brodie Management!
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April 2023 by Donald E.
HEB is what they say!!They are proud of Texas!This is one of several I'm going to see during my stay in Austin tx Went here 4/20/23Has everything you need!!
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April 2023 by NIcole Morgan
I've been using heb pharmacy for years. The staff always have been great and kind. I wanted to personally thank one of your pharmacist Payal!! Payal went above and beyond to help find a prescription for my daughter. Nearly every pharmacy was out of stock for this med. Payal did not have to go the extra mile but she did knowing how important this was. Thankyou HEB pharmacy for having such great caring pharmacists and staff. And again thankyou Payal people like you are greatly appreciated.Thanks , N.Marie
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January 2023 by Kelli Tucci
I asked the pharmacist a question and it took too long, and I wasn’t able to get my prescription because she was talking to her coworkers
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January 2023 by Michael Salazar
My dog was asked to leave due to he had a accident in the store and then a custodian told my dog “get that dam dog out of here” very disrespectfully I will never return to this heb I wanna be compensated $75-$100 heb gift card for this occurrence and I’m sure nothing will be done about this never shop at this store I won’t the manager in charge just sat there and heard what the partner said to my dog that’s not right I’m standing up for my dog because he can’t speak but I will every animal should be treated with respect again I’ll never shop there ever again anyone please respond to this I don’t want this happening to you or your animal
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January 2023 by Ryan Capra
Don’t use the drive thru. Takes way too long.
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December 2022 by Evalyn Yaletchko
Excellent staff and service with helpful advice for getting discounts on your prescriptions. I've had several pharmacies in South Austin but this is the one I would recommend the most because are convenient and very well organized.
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December 2022 by Ana A.
I love the sushi and pre-made food at this location. It's always fresh and beats my expectations. The dollar off coupons make it an extra sweet deal. If I'm not grabbing sushi on the go then the produce and fresh bread is an extra perk of this location. The floral department also comes in extra handy when I am in a hurry to buy some beautiful flowers to spice up my house. The lines move fast and I appreciate the hard-working staff!
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November 2022 by Sarah G.
Thank you H‑E‑B for always having top notch employees and service! I love this H‑E‑B not only because it's 5 minutes away from my house, but because they always have what I need and the employees are so nice and go out of their way to accommodate you. This holiday season their selection of ornaments and decorations are so cute! They had cute little cowboy ornaments for just $1. They have an amazing digital app (if you are in a rush) you can look up what you need and you can see exactly where it is in which aisle. Did I mention the amazing and yummy samples they have placed throughout the store? Also, not to mention the great coupons and digi deals they offer, this week a got a whole roll of foil for free!! Thank you H‑E‑B for being my #1 choice place to shop! #ThankyouThursday
