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February 2024 by Sabine's travels
It's a really nice store. We were surprised that we did not get free shopping bags. Maybe because we did a self-checkout?
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February 2024 by eric riggs
Love HEB..always packed tho
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February 2024 by Arthur Gonzalez
I get harassed by the employees and cops anytime I come here. I’ve been twice, but I won’t be returning because they keep watching me the entire time I’m in the store. This is a smaller location, but I’ve pulled into the parking lot and left before simply because they almost always have two cops standing in front of the doors like it’s a bank. The vibe of this H‑E‑B makes me uncomfortable before I ever step foot inside and when I do I get bombarded by looks and employees coming up to me. This is maybe my only review ever, but I’m just stating my honest opinion. I’ve been inside twice and had terrible experiences from feeling like I’m being singled out. I’ve pulled into the parking lot a few times and not entered simply because I feel I uncomfortable about the environment before stepping inside.
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February 2024 by Mary
HEB is always a pleasure! I got what I went for and other items.
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February 2024 by Benito Rios
Like HEB good store to buyYes I love shopping at HEB because I can find anything I need.
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January 2024 by Luis Solis
There was : No tamales to buy and it was still early in the day on a Saturday 9:00 am ?
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January 2024 by Tbonemalone
Finish the remodel already. Going on a year now. No pizza, ice cream or any frozen food. Horrible. They don’t care about the poor people because they would never do this in an H-E-B in Westlake.
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January 2024 by Michelle Gonzales
It's usually not too bad when I come to the store but today this one front end manager was short hair I believe in Hispanic girl gave me a hard time about leaving two packs of meat and some other items just for maybe an hour hour and a half until I can get more money because I didn't have enough. She told me I can't just come back and get the stuff again meaning just go look for it all over again instead of them being nice enough to hold it for me. She told me because most customers tell them that they're going to come back for it and they don't which I don't feel it was her place to tell me that either. Or to make me feel like I was going to be like one of those customers to not come back. However I managed to have enough for at least one of those pack of meats and some of the items but I shouldn't have to feel like I'm already being judged to not return for my stuff.
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January 2024 by Krissy Moon
Due to the incident last night I will not be returning to this H‑E‑B. I’ve been coming here for 10 years but Jewel changed that last night when she accused me of stealing in front of my 6 year old son. All because my transaction froze on my card. She treated me awful, and then called security on me when I was asking questions. Of course I was aggravated but I wasn’t being aggressive or arguing. Every time I go in there, jewel ALWAYS accuses me of stealing. But this was the last straw and I finally remembered her name. As long as she is working at this H‑E‑B I will not return. They have hired some seriously rude people at this specific location over the last six months and I’m tired of it. The H‑E‑B on slaughter would never.
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January 2024 by Margo Cuellar
Curbside forgot 1/2 my order and it was medication ? I needed.???
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January 2024 by carlos vargas salinas
Excellent, as always and with very friendly staff.
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December 2023 by Scootsta
HEB generally cool but my dog nearly choked to death on ‘HEB Heritage Ranch Dental Treat’ Not easily digestible #SkipThose
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December 2023 by Renée Stairs
What’s going on with the HEB? It’s been under construction for months. Bare unfinished concrete floors, none of the refrigerators are on and they’re totally empty, the shelves are sparse and yet the parking lot is always slammed. Used to frequent this location but now every time I stop by for one or two things it seems worse than before. Hope they fix it up soon or just close it until it’s done.
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November 2023 by James, Bradford Keys
Super friendly people at the office, and then equally friendly and helpful younger people will try and excited to see you back at normal jobs whatever that is but gainfully employed with a smile on their face genuine people work at HEB they're doing something right every time I go to fill in the blank, the produce looks astonishing and tastes like the prop it looks like for a movie, all the HEB produce they put out exactly what they have in the best of what they have if it's not there it means it wasn't good enough for you so it wasn't good enough for them to put out every time I get food from there the fruit tastes like it's supposed to.
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November 2023 by Erin M.
The worst HEB I have ever been too. Nothing is in stock & they carry half of what other stores carry. I waited 20+ minutes for my pickup order once and just ended up leaving without my groceries.Edit: they still charged me for my order. I had to call to get a refund and they didn’t refund the entire amount. Had to call again to get my full refund for groceries not received.