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February 2024 by Mark D.
HEB Lake Austin's recent upgrades have blown me away! First off, the expanded meat selection is a carnivore's dream. Quality cuts, diverse options - they've seriously upped their game. Perfect for those impromptu steak night!Now, let's talk about the two-story setup - genius! It's like a shopping adventure. I can't help but explore every aisle.And wait for it - there's a bar! Yep, you heard that right. Need a break from shopping? Grab a drink, relax, and soak in the view. It's grocery shopping on a whole new level.HEB Lake Austin has nailed the balance between variety, convenience, and a touch of luxury. Kudos to the team for creating a shopping experience that goes beyond the basics. Cheers to grocery runs that feel like a mini-vacation!
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January 2024 by Michaela P.
I like the new H‑E‑B. I like the location (convenient). I like the parking (love zooming up/down those ramps). I like the layout (it almost makes sense?). I like the selection (really fresh and some options unavailable at other locations). I really like the H‑E‑B prices. I don't mind the escalator/elevator situation. I wouldn't mind just one more open checkout lane...Geographically, I'm equidistant from 4 H‑E‑Bs but this one is by far my fave.
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December 2023 by Watah H.
The beauty of living in Austin. The HEB on lake Austin. They serve beers with food at 10 am. I'm in paradise.
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November 2023 by Amy B.
LoveLoveLove HEB Lake Austin! We go early on Friday mornings to enjoy a fresh breakfast and since we are there before their morning rush, we get the whole store to ourselves! Almost. There is always plenty of parking in the covered parking lot, and the spaces are plenty wide. The attendant at the escalator is welcoming and positive. We get our pick of all the prepared foods, the fresh produce, and the yummy bakery products. Self checkout is easy and fast, and then we can eat our breakfast outside and watch the Lake Austin traffic, or inside where we are essentially part of the HEB breakfast club. This is a fun HEB!
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November 2023 by davisson
I’ve been to many HEB but whenever I’m in Austin to visit family and spoil my mom with cakes this location has the best service. Specifically because of Cassandra.Her empathic approach and kindness has made me a customer for life. Her customer service, personality, and efforts leaves me so happy with a smile.Thank you Cassandra for remembering my orders and providing value to HEB. You’re a true asset and everyone there should model what she does.
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November 2023 by Richard Durham
Awesome HEB! I Love it!! The BBQ is is good. I I forgot to take a picture of it, but I got a Sausage sandwich. It was tasty and had onions and pickles with it. It's a neat store with escalators that take your basket from the first floor to the second.
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October 2023 by David DeBalko (DD)
Open space with great selections. Great undercover parking to keep Texans cool in the summer. My H-E-B.
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September 2023 by Rob McK2023
I've been picking up a lot of HEB BBQ for my customers! Great indoor seating and outdoor with a view (trees). Also a full bar and lots of TVs. Lake Austin Blvd location.
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September 2023 by Ardie S.
Really nice store with ample parking in garages below. You can totally make a sojourn here between the tastefully designed shopping area and attached pizza shop and barbecue bars.I really love the garage. It's laid out on three levels with designated parking on the entry level for curbside and pharmacy lanes. Down below there are two more levels of parking and they have indicator lights over the spaces so you can tell from a distance where an open spot is. That is just so cool when garages do that.You pick up your carts downstairs and then you have a choice of getting them upstairs to the store on the top level using escalators or elevators. Fun to watch them go on the escalators. Of course the people move her escalators move faster than the cart mover escalators so you often find yourself waiting on your cart. But there are always friendly staff there to help you get the cart on the escalator.It's laid out a bit different than your average HEB. But your average HEB is changing as they remodel them anyway. And this one has all your departments--not like your typical condensed and collapsed downtown grocery store that omits half the items for square footage. About the only thing I found that I can't find in a regular HEB is outdoor seasonal. That section was cut down to Halloween and Kodi cups. But it probably isn't the time of year for lawn chairs anyway.So go here. Turn your grocery store experience into an adventure. Get something to eat at one of the restaurant bars.Sit a spell. Take your shoes off. Y'all come back now, hear?Recommended.
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September 2023 by Christopher Lund
This is a huge H‑E‑B! You will find anything and everything you need at this location. There is a large selection of fruits and vegetables, a nice bakery, a place you can sit and have coffee, a barbecue restaurant which was kind of crowded, a pharmacy, and of course, a parking garage with ample parking. I really appreciate the red and green lights located at each parking spot so that we know if the spot is vacant or occupied. There are several floors which you can get to by an elevator or escalator. The aisles throughout the entire store are the widest I have ever seen which is wonderful. Shoppers can move around more freely which is much better than the alternative. The staff were all friendly and I honestly wouldn’t expect anything less for an H‑E‑B in Texas. H-E-B hit the mark with this beauty!
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August 2023 by Brandon Klein
This HEB location is the best one that I’ve experienced. It’s brand new and has all of the modern experiences that you would expect from a urban-located store. There is a spacious parking garage and carts have dedicated escalators to help with getting groceries between levels easily. The food selection here is fantastic and if you love wine, they’ve got an especially robust variety. The one thing I will say that confuses me a bit is that the front of the store where the cash registers area there is no air conditioning which is noticeable when you get to this part of the store and very unfortunate for the store employees that have to work here during the summer. Hoping they can get that resolved for them.
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August 2023 by Ladislao Loera
I always love HEB. I don't think I could move anywhere unless there was an HEB nearby.I've been several times looking for the Field Roast spicy Mexican Chipotle sausage. It's finally back in stock! Dinner is going to be spicy.
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July 2023 by Jason “Captain Barbosa” Barbosa
So Austin to have a HEB like this ! Love it !! Need groceries ? They have it! Need BBQ ready to go or sit and eat ? They have it ! Coffee and sit and visit or work ? Yup ! It’s here. Multiple levels of parking With Green lights for open parking spots and Red for taken. Oh and escalators and elevators to take your baskets up and down to your parking garage Wow love all the thoughts put in here.
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July 2023 by Kim Hernandez
Very clean. We got some BBQ and it was amazing. My son got Sushi, he said it was very good, very fresh. Store was very easy to get around and shop. It offers a lot.
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June 2023 by Toni S.
So I begged my husband to go to the new Austin H-E-B with me and he finally agreed. We went early so we could look around. The parking garage is nice, and the curbside is in the garage so I'm sure the employees like that! The parking garage is on the 1st floor along with the pharmacy and an entrance to the restaurant. There are employees to help you get your cart to the 2nd floor where you shop. The 2nd floor is a typical H-E-B including another entrance to the restaurant. Overall it is nice if you live close, but it doesn't offer anything special except for the restaurant.
