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December 2023 by Rick D.
I've said in the past that I wouldn't give H2o my business again, once too many times the windows have been dirtier after they 'cleaned' them before I gave them the car. But there was no line of cars waiting on a Sunday afternoon so I figured I'd give them another shot. Paid $49 for their Executive service on my "large" SUV (a Lexus RX350 which isn't a large SUV). The result, took 1 hour for them to do the car, mainly because there was only one person that was doing the work after the wash station. I was watching him do his job and he never even bothered to clean the glass on the interior of the lift gate (which really needed it due to dog nose prints). Driving home in the afternoon sun showed all the streaks in the windshield glass, looks like they clean their rags in oil. When I got home I needed to do the windows again to clean up after their work. Next time I'll just save my money and go to Palms car wash.
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December 2023 by Jonathan A.
I had my car filled detailed over here and paid 350 to have it detailed. Where I went before I had a detailed and paid 200 and did a better job at the little pieces. The side door panel pockets were not cleaned, the roof panel wasn't cleaned, the crevices were not cleaned in the cup holder and around the emergency brake. The sun viser was not pulled down and cleaned. If you are going to get your vehicles detailed for that price, make sure you throughly look at the cleaning. Once thing that I absolutely loved about it though was this employee. Unfortunately I do not know here name, but she was amazing. She did so much as helped us put stuff in the car, helped me with my kid on keeping an eye on him while I put in the car seat and she was amazing and friendly. Spoke to me like a human being.
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November 2023 by Joe P.
$39.00 for the Executive Wash. I get it home and they never even washed the inside of the Windshield, the rocker panels, fenders, and bumpers were not touched from the lowest point to about 8 inches up from the bottom. Never again will I go to this location. Three strikes, you're out.
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October 2023 by Gilberto Hernandez
If you only care about getting your car clean (well cleaned) by hand, this is your place. They clean them well and offer different services to pamper your car. You are the one who won't be pampered. Just a waiting room with "sold out" vending machines.
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October 2023 by Regina Vargas
The first two times I went it was good and no issues but came back today and they scratched the side of my car. I didn’t notice it til I got home because I was rushing out since it took so long but it was definitely from them because my car is new. Make sure you check before you leave because they dont say anything.
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August 2023 by Sasha German
I just returned home only to notice my interior was barely touched after being there 2 hrs. They didn’t try and clean my car at all. I didn’t notice how bad it was until I had already left because I was focusing on getting out of their way for the next people. There’s no way they didn’t notice this - dust everywhere, sticky etc. Ridiculous. Don’t waste your time and money there. I’ll never go back. A missed spot is one thing, they missed the whole car!Services: Auto detailing
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August 2023 by Joy Armstrong
They are very expensive they didn't even wipe wipe down where my radio was and my top inside my car got my steam clean did a good job on that
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July 2023 by Jennifer P.
When the place changes managers, it's a bit rough: everything and everyone get sloppy and the whole experience is miserable. But Tyrone, the new manager, is really awesome! Now, I always get a great express detail and the people that do the work are really happy and kind. That's amazing in 100+ degrees!
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July 2023 by Matt Meow
Great experience popping in around 10am on a Wednesday. Two lanes of folks cleaning and I was 4th in line - about 25 minutes til my car was getting washed. I was very specific about what I wanted cleaned (exterior with a quick wipe down on the interior surfaces and glass, with a wash on the floor mats) which came out to $60 for a mid sized truck. Total time til completion was about 45 minutes - right on with the gentleman's estimate that got me set up. Paid a bit extra for the minor interior detailing, but absolutely worth it for me. Feel bad not having any cash to tip as I was very pleased with the wash and clean - I'll be sure to bring some next time.PS I'd recommend bringing some water and a distraction as the waiting area doesn't have much going on, but that's what phones are for!
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June 2023 by Jan Wall
I got the detail wash for &59. It had started to rain so when my car was ready, I dashed to the car after tipping the man. When I got home and inspected my car—-i could not believe it!! My cup holders were filthy, tires not washed, they had missed a lot of wiping the outside and my windows had not been cleaned!! I had used the car wash on StAssney and was pleased but I will never go there again!’Services: Vacuuming
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June 2023 by Kash McHan
Friendly hard, very hard workers cleaning the cars of in Central South Austin Texas, here on Brodie lane, one on Slughter Ln, etc.
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June 2023 by Michael H.
I got back from a long road trip & my car was filthy. I took it to H2O on a Monday around 2:30. From the time I drove up until I drove off I was completely impressed. Tyrone was courteous & helpful. Jesse worked on my car, I did the basic wash for an SUV $35. They did an amazing job. Jesse walked around the car while I checked it & even touched up a few spots he missed. Great service & quick! I will be back!
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May 2023 by Brandi E.
Come see Tyrone at H20 car wash on Brodie. His customer service skills are on point. He takes care of business!! They offer great deals on VIP packages! Ask for Tyrone! Your car Will appreciate it!
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May 2023 by Darryl H.
Well, I see a lot of one star reviews, Don't always know which location is being reviewed but they don't reflect my experience. I have been going to the Brodie location for about a year. They can be pretty slow, usually takes about an hour, but they do the best job of any car wash that I have been to. 25$ plus 5$ tip is a little high, but everything is more expensive than it used to be their attention to detail is outstanding.
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April 2023 by Sofie L.
Worst carwash to go to. We took our truck in to get it clean. Once they were finished it was still filthy and nasty. Service is not reliable at all! I don't recommend this service at all. One star rating. -Very Disappointed-
