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April 2025 by bryan poole
Just went in and bought a Pittsburgh torque wrench. The guy at the counter asked if I had a phone number for a Harbor Freight profile. I don't, He let me know that I cannot get a 90 warranty or return them item for any reason....even if I had a receipt. Just a heads up about their return policy. This is not stated on the Harbor Freight website. I'm assuming selling customer information is a lucrative side hustle, and customer satisfaction is secondary. Buyer beware.
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April 2025 by Dawn Horton
Employees are always nice. I have to remember, they don't sell lumber lol
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March 2025 by Samantha Elena
Wasn't impressed with it here. The kids working the register didn't seem to know much about tools and were very rude. I guess they don't sell nails here because I needed some. So I just got a hammer. I don't think I'll come back to this location again. I'll drive my way to cedar park where at least the employees are a little more friendly.
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March 2025 by Carmen Fritz
Just left harbor freight. I had a coupon to buy some wheels for a mower but because I had a coupon he would not sell them to me. I had returned the ones I purchased before where the clerk missed my coupon. Some shady business going on here
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February 2025 by Sara Ventura
For some reason harbor freight don't carry name brand stuff instead they over price you for off brand stuff...
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January 2025 by YouTube Bran
Terrible experience! Tried to exchange a power tool that stopped working after 1 use WITHIN their 90 day in store policy. THIS LOCATION DOES NOT HONOR THAT. Supervisor Brandon was standing there as his cashiers were stating this inaccurate information…. (How are you going to go against the company policy?) Ended up driving to the Cedar Park location to exchange no questions asked. Contacted Harbor Freight Customer care to report location, they thought this was strange as well. Would avoid this place if possible
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January 2025 by Blake Williams
The guy working today up front is very rude And not helpful at all.
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January 2025 by birendra kanu
Cheap tools but employees were not that helpful
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January 2025 by Josh Mynar
Went to buy a tool cart and was told not to move or touch it while I was looking at it with my daughter. No need to treat your customers like a kid. Do some growing up yourself buddy.
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December 2024 by Eddie Archuleta
Very decent, affordable tools.
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November 2024 by Julissa Mejia
The truth is terrible service. If you don't speak English they cut off your phone
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October 2024 by Greg
No point in ever buying a warranty here . They will not honer it . My company has spent $1,0000's here . Not another cent from us . Dishonest as they come .
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September 2024 by Jose Revolorio
Excellent place
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August 2024 by Michael James
Had to grab a tool to work on a jaguar
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August 2024 by Paul Schultz
I had a similar experience with someone that said they don’t allow open box return hi that happened to me. Also, the other thing that happened I got a Harbor freight website that said click here and pay $5.95 to see if you could win a battery charger and starter. I don’t know if it’s connected to Harbor freight but then I got scammed by committing to an online service that cost $49.99 twice twice and I was billed luckily I cut it off on my credit card and called them. It was hell trying to get them to refund my money. Beware of these scams used to be good but like Chinese products their customer service and some of their material aren’t as good and now scamming on email, requesting to join or winning something from Harbor freight not good!!!
