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March 2024 by robyn
Doug was not here today; however, he helped me choose the living room pieces I bought today a little while back. He is always knowledgeable, professional, honest and beyond helpful. Today I worked with Larissa. She was very helpful, kind and a true professional too. Finally, my checkout experience with Hope was excellent as always! She is so quick, helpful, and fun to talk with. I feel like I’m visiting an old friend… Thank you Doug, Larissa and Hope for so well representing this excellent furniture store! Much appreciated!!RRR
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March 2024 by MICHAEL HALEY
Good people and quality items.
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March 2024 by Sandie Richards
Sales rep fabulous!
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January 2024 by Monica Gomez
Just left this store after being there an hour and not once did anyone approach us. We walked in and three employees saw us and not even a hello , can we help you find anything. Finally after seeing the employees help others that walked in way after us I spoke up. The gentleman apologized and tried to explain they work on a rotation. That's fine I completely understand that but when all three of you never checked on us! Two years ago I spent way over 10K on furniture and to come back for more and experience what seemed like we were the wrong color and wrong store. Come on now!
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January 2024 by Nancy Angelosante
Debra has been wonderful to work with. She is professional and very knowledgeable. I will definitely refer all of my friends to her.
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December 2023 by Texas Ed
I made a large furniture purchase and waited several weeks for availability before it could be delivered. On the day of delivery two employees arrived in the delivery truck. During the delivery process two doors were gouged and two walls were marked. Luckily I had paint available so I was able to paint the damaged areas. This will be my last purchase from Haverty’s. A very sloppy and unpleasant delivery process, and one that I will not repeat. There are better options.
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December 2023 by Jake Escobar
Blake was incredibly aggressive with his sales tactics.I told him from the beginning I was just browsing and in the early stages of my decision making.It is obvious Havertys’ produces quality furniture. I didn’t need to be paraded around the showroom for a kid’s loveseat.This was an example of why people prefer shopping online.
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December 2023 by Quita Sanchez-Navarro
We can always rely on Misty to guide us through the process. She helps us find what is right and the best deal for us. Haverty's has quality products and good financing options.
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October 2023 by Sharon Hultquist
Misty and Courtney helped us furnish our new home and we are so happy with the design they put together and our purchases! Their individualized design services are outstanding. The design fit our style and our budget, and we are thrilled with the end result. Post-sale, Misty has reached out several times to make sure we are still satisfied with our purchase. From start to finish this has been a pleasurable, stress free experience! Misty is a friendly and down-to-earth sales professional who will go above and beyond in customer service- in a manner seldom found today- i appreciated that. I highly recommend Haverty’s and Misty in Austin.
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October 2023 by Victoria Guzaldo
Misty was professional & creative. She really helped me decide on the best couch that worked with my needs & my style. She made the purchasing experience fun, not stressful! I really appreciate her help!
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October 2023 by Brenda Preston
I had a great experience! Misty greeted me when I arrived and helped me find the chair/sofa I wanted to see. She also helped me with a dining table, chairs and bench. She was extremely professional, friendly and knowledgeable start to finish. Will definitely recommend Harverty’s and will shop with in the future.
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September 2023 by Birgit R.
Just awful all around. The sales woman at the store was condescending so I left and purchased items online. my initial purchase indicated delivery in "up to two weeks". Then my invoice said back ordered. so I called...given an early the following month date (3-4 weeks). I was fine with that....then nothing. I follow up at 3 weeks, no date for delivery or item receipt available. so five weeks later without items and having to find elsewhere since they have no idea when they will have them. no communication.maybe not a big deal if you don't need the items, but when youve just moved and are buying new furniture....you want to have it. and when you spend a few thousand dollars at bare minimum honest communication is an expectation.Further, having sales people who want to help and don't act rudely is advisable anywhere. ugh!
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August 2023 by Erica Holland
Blake did an amazing job. I gave him the room measurements and he designed the furniture and decor. He listened to the colors I like, style and budget. There is no need to spend money on a decorator. Blake created a presentation with the rug, tables, lamps, decor. I highly recommend going to Haverty’s. I shopped all over Austin to find furnishings for our family room, great service and prices.
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August 2023 by adah toland jones
We have worked with Larissa a few times now and have gotten to be friends! It took us a long time to make a decision and she was very patient and had good suggestions and comments to help us – always pleased with Havertys. We hope our couch comes out good
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August 2023 by Gale Brown
Doug is helping us to find the right sectional for our family. He is professional and knowledgeable about all the products and gave us expert advice. He gives the customer time and space to consider and think through their decisions, which we really appreciate! His communication is spot on and you never feel pressured. If you need new furniture- ask for Doug at Haverty’s. We will definitely be back!
