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November 2024 by Wayne Watson
Great customer service and made me feel important. Thank you
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November 2024 by Diane Cannon
Very thorough!
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November 2024 by Robert Abrahams
Andre is a superb technician. He kept in close contact to enable us to know his time of arrival. He explained exactly what he was doing. He was thorough, neat and his attention to details was very impressive.
He is a great representative for Healthline.
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November 2024 by alan lazarus
Kimberley was so nice and helpful.
It’s great to deal with a friendly personable representative
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November 2024 by Eric Grafstrom
So this is one of many companies owned by private equity. The issue I experienced is that the parent company and the local office may was well be completely different entities.
If you call the 800 number for support or questions, do not expect the local office to know or support advice.
I contacted the 800 number to return a machine and followed the instructions provided. Got to the office and told the opposite.
Manage expectations as far as consistent service and information .
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November 2024 by william johnson
They are great. They make sure that your mass or nose piece fits properly. They take care of you quick and fast and they also check up on you to make sure that everything is OK with your mass Or nose is working OK for you.
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November 2024 by Marshall Watson
I had a terrible customer service experience with Veronica who lied to me a few times and wound up forcing me to go to their Hutto location. She's a very spiteful person and doesn't know the importance of listening and providing accurate, consistent information. In hindsight I dodged a bullet, she was childish but she did me a favor. Thanks Veronica. I'm in much better hands now.
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November 2024 by Eve Lollar
This is my 2nd time to try cpap and Healthline has made this process WAY better! I am confident of the success I’ll have because of their awesome support
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November 2024 by James Rosch
It went well , easy and informative
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November 2024 by Thomas Sanchez
We ordered a part for a CPAP machine earlier today by phone and when we arrived, it was handed over to check and make sure it worked, and paid for it and then we were out of there within 15 minutes max - great service all around!
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November 2024 by Elizabeth Shaffer
Brandon was amazing and did a great job explaining my equipment!! So appreciative for him and the support he and the other staff provided!
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October 2024 by Garnet Cantwell
Very helpful today with getting my new mask.
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October 2024 by Thomas Whited
I have just recently started doing business with Adapt Health. And I have to say they are by far one of the very best oxygen companies that I have ever worked with.The staff is super friendly and genuinely care about their customers. I just had oxygen bottles delivered. And Dre the delivery driver took the time to call me to double check my order to make sure that it was correct. When he arrive he also took a moment to make sure that my equipment was working correctly.
I don't know about everyone else but that's what aI call service. Adapt Health should give this man a raise or a bonus. Dre thank you again for everything and the delivery.
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October 2024 by Richard Durham
Very informative and helpful session to learn how to operate CPAP
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October 2024 by bill kratz
They provide timely delivery/repair of the their products.
Shout out to Carlos.
