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February 2024 by Jardin N.
I love this place!! It's so funny how I gave a negative review for the gelato place next door because they seem to have teenage kids as staff who are absolutely terrible at customer service and their reviews reflect that. And then there are same age kids at this location and it's the complete opposite. They are consistently professional, nice to talk to, and very efficient. Their self service stations are fantastic and always well stocked. I went late one evening before Christmas and they were nice enough to stay a few mins longer to let me wash my dog. Now THAT'S customer service that is worthy of emulation, not the least by the gelato place next door. :) The store has some really good edibles for my dog. The healthy treats are a great choice. I highly recommend this place to pet owners.
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December 2023 by Noell D.
10/10 experience. I bought my puppy here for a bath and it was only $15 bucks the staff was super helpful and friendly.
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October 2023 by Jonathan Hernandez
I love Healthy Pet Austin. Always taking the time to answer my questions, and help ensure my pets stay fed. I recently had a subscription snafu due to inventory issues but Emma was kind enough to work with me over the phone to sort it out and jump through all the hoops. Thank you so, so much Emma! Will continue to recommend this place to all the pet owners I run into.
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September 2023 by Tania Sullivan
Highly impressed with the wide array of selection, competitive pricing and friendliness and customer service of the staff. I come here almost every week and am never disappointed. I would be interested to say home made kitten/cat treats (individual) in the near future.
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August 2023 by Bonsai B.
I usually love this place but today 8/8/2023 @3:00 pm there were three giggly teeny boppers behind the cash registers not really caring to help or even acknowledge customers. I really hope managers recognize this and address it and fix it. If I wanted petsmart/ Petco treatment then I would go there but yes, I expected better customer service from a higher class cleaner pet supply business. Maybe 2023 people just don't care?
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June 2023 by Pralie Dutzel
This little shop has a lot of great products and even has dog washing stations. I stopped by after my vet recommended trying CBD products for my senior pup's anxiety. I didn't really know what to look for, but they were super helpful and walked me through all the different options. They even helped me find a product that was soft since my dog doesn't have many teeth left. They also had a great selection of other supplements and treats. Looking forward to stopping by again!
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June 2023 by Melissa Wong
Healthy pet is my new favorite spot for all my pet needs. They carry all of the best quality and limited ingredient pet food brands that you can’t find in big box stores. Staff is always really friendly and helpful. I’m a dog groomer by trade and take my dog to their self wash station when I’m too lazy to drive all the way to work. The bathing rooms are well stocked, clean, and easy to use. Also they delivery pet food which is soooo helpful with my crazy schedule.
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June 2023 by Chef Ty
Friendly staff, great selection, and reasonably priced. Plus I love the fact that it's locally owned.
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May 2023 by SHERRY Posadas
Stopped in to find healthy snack for my fur babies. From out of town. Lots of choices they sounds amazing. Let's hope they love what I bought them
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April 2023 by Susette D.
Although this store is farther than my local grocery or bargain department store, the quality of their pet foods is far superior. The employee was very welcoming and pleasant. This chain is less flashy than the more well known national brands, but I'm not paying for all that television advertising in the price of my purchases.
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March 2023 by Genwyn
The best pet store in Austin, hands down. The staff are friendly and knowledgeable, the store is pet friendly, the selection is really good, and even though we've not used it the addition of a dog wash room in the back is awesome.Update: Still the best pet store in the North Austin area. I drive all the way from Liberty Hill to shop here.
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January 2023 by Gayle E.
The owner is in the store often and he is helpful and knowledgeable. The store is usually well stocked . They honor price matching of local stores and order. We purchased food that was on sale but was not charged appropriately and they credited our account.Sometimes the kids working in the shop aren't able to honor price match or online prices but the owner or manager always corrects the omission or charge. Iv not had the same experience with another local store. We will remain loyal customers for the best local pet shop in the area.
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January 2023 by sylvia patterson
this place and the people are amazing. I thought my dog was going to die, she had not used the restroom in 4 days and we already had a 4k vet bill from her previous surgery. I spoke with the team here and they guided me on what to give my fur baby to help her out. well their products did not let me down by that evening she was at least trying to go, by the next day or so she was turning circles in the grass and bam just like that she went. no more worries and a happy pet. THANK YOU HEALTY PET!
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November 2022 by Joe Peterson
Wonderful staff. Great selection. I don't go anywhere else for my fur baby.
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October 2022 by Amanda James
Blake has been Extremely helpful! Took time to recommend food for my sick dog and she has been doing so much better since! Can’t thank you enough. There is a reason I drive all the way from Pflugerville to still be able to shop at Healthy Pet - they are awesome!!
