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March 2024 by Jennifer Thiessen
We stopped in just casually looking at all the beautiful rings. Dan and Alyssa took time with us to answer all questions and shared their knowledge of diamonds with us. We left with an amazing ring! We were invited to a “settings” show but weren’t able to make it and we stopped back in and were assisted again by Dan and Alyssa to design a custom setting which was made there in the store by their talented jeweler.Absolutely LOVE the ring and the experience. We highly recommend and will definitely return. Thank you!
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March 2024 by Erin Crain
Do NOT BUY FROM THIS STORE. it’s been a horrible experience from start to finish. Most recent experience- my wedding band lost a diamond. I took it in for repair. After two weeks, they call and say the jeweler is out of town for an emergency, they need to send it off so it will be another couple of weeks. No problem. Another few weeks pass, go pick up the ring…. The diamond replaced was very clearly smaller than the others on my ring. Argued back and forth before finally leaving the ring with them and having them re do the repair. Few more weeks pass, go pick up the ring. Exact same issue. They didn’t send the ring back off. They just cleaned it thinking I wouldn’t notice. At this point, so irritated, I just take the ring with me with a smaller diamond. Will never go here again. This is just one issue I’ve had amongst others. Every time I step into that store, it’s a bad experience. Bill the “manager” didnt even remember me a day after buying an $18k ring and never has acknowledged me when I step into the store since then. Buy your diamonds elsewhere. Trust me.
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March 2024 by John Slubar
Excellent service!! Thank you Dina!!!
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March 2024 by Cheryl Baker
Love the team at Helzberg! Logan and Dina were so friendly and helpful! I appreciated all of their time and effort to find the perfect setting for some stones that I had purchased.
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March 2024 by Madisyn Smith
Remiena and Logan were a pleasure to shop with, they helped us pick out some beautiful pieces.
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March 2024 by Aldo Waker
Dina was fantastic!
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February 2024 by Carson Ward
Dan was amazing! He helped us find the perfect diamond. Make sure if you go you ask for his help.
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February 2024 by Lindsey G
Dan Murphy is amazing! He polished my engagement ring for free and I am so HAPPY! ?
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January 2024 by Isaac Sterling
Dina is a professional, personable, and knowledgeable Sales Professional. She made the process easy and light for the most important decision of my life.
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January 2024 by Thomas Abraham
I can't stress how helpful Dan was at the Barton creek store. I needed to get a couple things but did not want to be hounded by a car saleperson type. Very respectable and showed me all of the options. I highly recommend the store. It was a professional and pleasant experience.
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January 2024 by Jennifer Cruz
Dina was amazing with her customer service. She took the time to help my daughter and we found the perfect pair of diamond earrings for her. We have always had great customer service here and that’s why we returned.
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December 2023 by Hanfol l
Really good experience with the people at the Barton Creek Square mall my man Dan got me right with the Christmas gifts I was looking for! I highly recommend yall talk to him about what your looking for he will definitely help you out !!!!
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December 2023 by Julian Gomez
Super impressed and satisfied with their customer service and products. We felt no pressure and they kept us within our budget! Definitely recommend hands down!
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November 2023 by MICHAEL BISCHOFF
Informative, patient, and professional. Outstanding customer service. Bill and his staff are outstanding.
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October 2023 by Joseph Capetillo
Really amazing experience love the people that helped. Dina and Kevin have done a great job of making my reality a dream. Remiena is absolutely wonderful as well.
