Hill Country OB/GYN Associates is a medical practice that provides care for women through various gynecological and obstetric services. Patients appreciate the professionalism, kindness, and thoroughness of the doctors and staff. Dr. Sessions is praised as a skilled surgeon who makes patients feel comfortable and explains things clearly, while Dr. Dissaro is recognized for her excellent care during surgeries and follow-up visits. The office environment is described as beautiful, with ample seating and a welcoming atmosphere. Patients feel confident in the care they receive, and the nurses and practitioners are caring and attentive, especially during ultrasounds, biopsies, and surgeries. However, there are some concerns about communication, particularly difficulty reaching the office by phone and delays in returning calls or messages. Several reviews mention frustration with the front desk staff, especially when staff members are rude or unprofessional, which can negatively impact the patient experience. One patient shared a particularly upsetting encounter with a staff member who was yelling and condescending, leading to feelings of disrespect and disappointment. Despite these issues, some staff members, like Diamond, are highly appreciated for their helpfulness, kindness, and going above and beyond to assist patients. Overall, the practice is valued for its caring providers and quality medical care, but improvements in communication and staff professionalism could enhance the patient experience.
