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January 2024 by Richard Lefebvre
Great staff!
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January 2024 by Danny Scott
I accidentally left a coat at a coin show in the Hilton, they carefully set it aside until I could make it back. Everyone was very kind and thoughtful.
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January 2024 by Josh Turner
Nice clean
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January 2024 by Carlos Flores
The staff was great, friendly, and helpful.Safety: Paid parkingFood & drinks: Restaurant and bar
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January 2024 by Cass Schmidt
Had a great stay! Loved the room, great facilities and the staff is super nice and helpful!
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November 2023 by Trevor Lane
The only reason for a 4 star location was simply because it's not anything uniquely locatedBut it is very convenient for being by the airport. The beds were amazing, black out curtains, clean rooms and bathroom with plenty of counter space, big TV to check the weather out easily when getting ready to leave. I'd recommend this to anyone.
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November 2023 by Scott Smith
I had a wonderful stay at this hotel. The room was clean and modern. Hotel staff were very nice and provided excellent service. I would stay here again.
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November 2023 by Cynthia T
The hotel was nice, clean & comfortable. My only complaint was the ridiculously slow service in the restaurant. I had a very early flight in the morning and wanted to get a quick bite to eat before going to bed. I went to the restaurant at approximately 7:20pm. I was ignored for quite some time. Just as I was about to get up an leave, the server finally came to my table. I ordered a hamburger & coke. That took another eternity to arrive, but at least it was good. After finishing it, I sat and waited for my check. My server continued to ignore me. Finally, at 9:03pm, I went up to the bar and asked to settle my check. I was told she would be with me shortly. She continued to make drinks and have conversations with the people at the bar as I continued to be ignored. Finally, I gave her my credit card, and she told me it would be easier to charge it to the room. I advised that I did not have a card on file. She directed me to put a card on file with the front desk, and come back to settle the bill. I did that and she charged the meal to my room. I asked for a receipt before leaving, and she looked annoyed that I asked for one. I finally got back to my room just before 9:30pm. I was very aggravated that it took an hour & a half to get a hamburger, and another almost half hour to settle the bill. The next morning, I went to check out and asked for my folio receipt. I was told the computers were down. I left my email address and was told that my receipt would be emailed to me. It's been a week, and I still haven't received anything. The hotel is nice, but the service is horrible. I would not dine at the restaurant again. If you're hungry & want your food in a timely manner, I would suggest Door Dash.Rooms: Rooms were very spacious, clean & comfortable.
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November 2023 by Alicia Adamson
I called to book a suite and told to book the king suite online instead of directly with them. I checked in and got a king room. Nothing suite about it. I explained the problem to the front desk and they just said too bad and had no rooms to switch my daughter and I to. Service in bar was ridiculously slow. Food was okay but not great at all. They charge $12 a night for parking. Will never stay here again because they could care less about their employee giving me bad advice and to book with Expedia so you can't leave and get your money back. Very very disappointingRooms: Rooms are clean. My bed was comfortable. My daughter's pull out couch bed was not and had poof fitting bedding we needed to make up her bed.
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October 2023 by Megh Forrester
Such lovely lovely staff! We had a hectic early flight on Friday and stopped by to see if we could possibly snag an early check-in, or even just store our bags while we went out for the day, and we got nothing but incredible service from every staff member we spoke to.It was suggested that we try the breakfast before storing our bags, and we were so glad we did. We didn't catch our server's name but she was so wonderful to us. Changed the whole trajectory of our day, to have a full stomach and empty hands to wander Austin.Our room was great, spacious and clean. Amenities looked great, though we didn't really use any of them. The snack bar with 24/7 alcohol sales was a huge surprise to us Canadians, but a welcome bonus.Thank you everyone! We'll definitely stay here when we come back to Austin.
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September 2023 by K S
New, very clean hotel with great room layout. Full bar and restaurant on-site with great food. Spent a pleasant time at the bar in conversation with the very personable bartender, David. Will stay here again.
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September 2023 by Lilly
Rodrick and McKenna helped us out with catering and they did an AMAZING job! Seriously amazing! They are so friendly and hardworking and they helped us trouble shoot. They went above and beyond. I highly recommend the food and service here!
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September 2023 by Tracy H
Clean, modern, spacious but the A/C didn’t work properly at night, not run when set at 72 or 71, run when set at 70 but room was not cool enough; it was loud too. Price was alright and no breakfast included.
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August 2023 by Rayne Herndon
Had the great experience staying here. Bartender was amazing and kept us entertained. Roderick Zanders was the sweetest of all, made my day.
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August 2023 by Sarah Lynn Marion
I was in town for a wedding and my hotel room was exactly what I needed. The room was spacious and very clean, as were the hallways and lobby area. As for appliances, I used the iron and hair dryer, both of which were new and in good condition). There was complimentary breakfast, and a large outdoor pool open until 10pm! There were limited toiletries available for purchase in the hotel lobby, so be sure to bring whatever you need. (I have stayed at other hotels that have travel sized toiletries of all kinds available for purchase in the lobby, so I mistakenly didn't pack hairspray, but that's on me!) Was only a 6 minute drive to the airport. Would gladly stay again.
