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February 2024 by Neal Pang
Accommodated for
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February 2024 by Samantha Poole
Rooms: Clean. Spacey.
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February 2024 by Brooklyn Poole
Staff was amazing!
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February 2024 by Jose Medina
This has been one of the best Holiday Inn Express hotels that we have stayed at for a while. They pride themselves in keeping it clean, everything works, the customer service was wonderful from morning, noon and night, and the breakfast was great with a pancake machine that works, and yes that is important when traveling with your kids. We will definitely be staying here again!Rooms: Rooms were very clean and comfortable. We had two queen beds.
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February 2024 by kayela bacon
Kristin the assistant manager has gone above and beyond to make my stay at this hotel nothing short of amazing. All of the front desk employees are phenomenal, the room has been great, the bed is beyond comfortable. But one thing I always notice is hospitality and she definitely made this weekend getaway truly one to remember and I will not hesitate to book here again!!! Sincerely the birthday girl whose day you made ❤️
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February 2024 by Emmet Negrete
One of the only things I truly enjoyed about my stay in Austin. A clean place, reasonably priced. Splendid pick-me-up of a breakfast in the mornings, free laundry, and I can get a good night's sleep on the beds there.
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January 2024 by abcd6227
There are a lot of places to eat nearby and the staff is friendly.
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January 2024 by Debora Brown
If I could give service a 10 star I would! Every employee I encountered was smiling and willing to help. We were there for a two day training in their meeting room and the facilities were perfect for our group of twenty-five. Thanks for making our training and stay a great experience.
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January 2024 by Betty Levin
The worst bed ever. If you like to sleep on the floor, come sleep here.Also, the bathroom is disgusting. Shower doors are not clean.Rooms: Hot (during a cold front in January) with hard beds and dirty bathrooms.Noteworthy details: Hard Bed and the room was stuffy…I set the thermostat on 56 because it was so hot when I arrived. There are no fans so it was breathing in hot, stagnant air. Very disappointing…
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January 2024 by Joseph Huynh
Great place and excellent services!! Next
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December 2023 by Kurt M
Friendly staff, great location and great
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December 2023 by Anthony faison
Awesome staff and accommodations!! Love the atmosphere, it's quiet, happy hour rocks
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December 2023 by Tina G
BEST BREAKFAST at a hotel! So many selections: egg white omelettes, incredible-tasting oatmeal, potatoes, bacon, sausage, gravy, Chobani yogurt, hard-boiled eggs, a topping bar for your eggs and more!I have to recognize Javier who was in charge of the breakfast. He was nothing short of AMAZING. He speaks Spanish and a little bit of English, and he translated on his phone “We are here to be at your disposal,” because he wanted to know if there was anything he could get for us! THAT is an incredible employee! I hope Holiday Inn reads this and gives him a bonus, because he deserves it! Thank you, Javier, for the BEST EXPERIENCE!Great location and modern rooms!
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December 2023 by k847432047464537291202374
Stayed the first week on November 2023. The staff is very kind and welcoming. The hotel is having renovations which if we knew we would not have stayed there. We found out upon check in which mean we could not cancel our reservation without having to pay something. We do not like staying at hotels being renovated due to dusk, noise, contractors coming and going, etc. The hotel did not even offer lower night rates to compensate for the inconvenience. The furniture is old, our mattress covers had a stain on the side that you could see just looking at the bed, our room could have been cleaned better, we did not have an equal number of the towel options in the room. The hot tub stopped working during our stay and that was one of the main reason we initially booked the location. The breakfast was ok could have been better because I have had better breakfasts at other Holiday Inn express locations. The location is very crowded in the area due to having a lot of commercial businesses like Costco, Office Depot, Randalls grocery, etc. The city is also doing construction on the highway we all know that is not a short term thing. The constructions expected to last the remainder of 2023 and some time in 2024.The road work had lanes on the service road closed and down to 1 lane. For so many reasons won't be staying at this location anymore.
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October 2023 by Jerry Chen
The bedrooms were nice. The pillows and the bed were clean and felt soft, fluffy, and comfortable. The staff were outgoing and friendly, which made the experience feel personable.There were a few issues.When I walked into the carpet for the room I was staying, I was expecting a clean room, but I ended up stepping in a wide area of wet carpet with my socks, which was not a good experience.The front of desk was very accommodating and switched my room, which I appreciated.The other issue, I saw a cockroach in my room twice. It wasn’t a big deal, but it made the stay a bit uncomfortable.Finally, the walls are a bit thin, so if you’re a light sleeper you can hear music or snoring in the room next door.
