-
January 2024 by Dennis Dallas
Love Home Depot for all the necessary tools and supplies for all my home maintenance
-
January 2024 by Karl Holdren
Best Home Depot around. Clean, well stocked and friendly.Paint Department Staff are awesome!
-
January 2024 by Allen Beasley
I went to three Home Depot‘s getting told no we don’t have one of those to rent out. You might try the next one for about two hours. Finally 3 HD later got to the one here on 620 and was welcomed with a bunch of snide comments about how no one knows how to use the tools, right Then to get told that because my ID is expired, they can’t rent the tool anyway?! What does having a valid drivers license? Have anything to do with renting a carpet shampooer. This is the biggest bunch of idiocy I think I’ve ever heard of. Then the tool rental clerk decided to give me a scalding for driving up to Home Depot with the expired drivers license. I have a valid drivers license I just lost it so I grabbed this one so I could at least have some type of identification and can’t get into the DMV for six months. thanks to all the people that keep moving to Austin . Leave it to Home Depot to keep the tool bags working in tool rental. Looks like customer service hasn’t been a thing at that place in a long time
-
January 2024 by Juan Ugalde
Excellent place to buy material to carry out your construction project, you can also find the necessary tools at very affordable prices
-
January 2024 by Charles Phillips
Omg, they've rearranged the store again!
-
December 2023 by LivingBreed
Costs, financing options for?. Great store otherwise.
-
November 2023 by Olivia Slavinski
came to get some turf and the workers who helped us, Alan and Julie were their names, did absolutely nothing but complain the entire time they helped us. Constantly saying how much they hated helping to cut turf, messing up the math on prices on multiple occasions, and even going to the extent of talking badly about other customers and their requests. i’m very very disappointed in this and i hope to never have to experience such lazy and arrogant workers again.
-
November 2023 by Scott Gordon
It seems a tad smaller than most. I had to return something and also buy a couple things. Returning was easy and quick and the rest is as usually is.
-
November 2023 by Kammie L.
Never thought I would Yelp any Company other than food, but we should! There are amazing interactions we have on a daily basis and the employee and their manager may not know how awesome the employee was the customer and how they made a difference in their day & life. So here goes. Background story, getting ready for a big party been visiting HD for several weeks now almost everyday getting something, returning buying more stuff. Today I needed some more paint and found a young guy named Connor in the isle. I explained my project and he literally spent almost 30 minutes with me!!!! He NEVER made me feel rushed or he needed to get back to work or had something other to do than help me. He was very experienced with paint and the effects and what you should and should NOT use for projects. I happened to have a photo of my project and showed him he the kind of color I was looking for and he went directly to a paint that purchased and used today. It color is AmAzing!!! I would have never picked this color out as I was going for a matte look, I'm so happy happy that I let him assist me on this project. I have always been timid asking for help in those places, because the last time I asked for assistance cutting trim board, the guy said Glenn could help me, he kept talking to me rude & ugly...I was trying to be so nice, He was hand sawing my board and cutting it all up ugly. I thought they used electric saws there. Now I have to find someone to help me smooth the edges, the reason I needed someone to assist. I even called the store and they told me anyone would be glad to assist in cutting the boards for me. I'm a girl I don't have cutting tools & how to cut 45 degree angles....so Glen then treated the lady behind me really nice...so see why it's important to shed light on the Angels of Home Depot!!! lol Thank you CONNOR - I can't wait to show you how my project turned out.
-
October 2023 by Audrey Nguyen
DO NOT COME HERE FOR BLINDS INSTALLATION SERVICES!!!We had an estimator come over for measurement, then he told us to come to the store and place an order. We came to the store 3 times and talked to multiple people there and nothing could be done cause they said they hadn't had the measurement in the system. Waste time and money to deal with people who have no idea what they can do to support customer
-
October 2023 by Armen Hazarian
One of the best Home Depot locations I’ve been to. Bryan went above and beyond to answer my questions about an impact wrench and instilled confidence in my purchase. His genuine willingness to help and friendly demeanor will bring me back to this location and recommend it to all my friends and family. Kudos to Bryan!
-
October 2023 by Jun Z.
I ordered three toilets for store-pick at this store. Then, I got a store message stating that 2 of 3 were broken and I did not bother to pick the 3rd one since I thought it would be canceled eventually. However, later on, I found that the order was only canceled partially, the 3rd toilet was marked as picked up in my HD online account, and the charges for the 3rd toilet were never refunded to my credit card. I called the store multiple times and finally, I was told I would get a full refund. But it is without any apology and with some hints that I got a free toilet.
-
September 2023 by M Rockwell
Jacob is literally my hero. I had a vision for a DIY project, and he knew exactly where to find everything. He even helped troubleshoot and showed me how to use the wood cutting station. This man is the real deal! He spoke so highly of everyone he works with and coached quickly and efficiently when necessary. This is definitely my FAVORITE home depot in Austin now!
-
September 2023 by c goldsmith
Went in to this store today and a older guy checked us out. My check out would not show my military discount and this guy kept insisting that Home depot discontinued the military discount approximately 1 year ago . I told him Home depot still gives a military discount and he needs more training but he never would accept the fact that home depot gives a military discount. Please give this guy more training or move him to a department where he might know what he is doing. This Gentlemens name was SAHER. Thank you
-
September 2023 by Carolyn Rea
1) doesn’t accept APPLE PAY?! It’s 2023 Home Depot get up to speed’n Relieved i brought a card back up just in case.2) customer service floor assistance - yeesh. I don’t think any amount of training can help those that don’t listen. Can listening be taught?