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February 2024 by Jessica McGowan-Vanderbeck
Before I go further here, I would like to stress how beautifully ornamented this hotel is, and how fantastic the location is. It is a stunning property, with a beautiful, quirky aesthetic and it is just off of SoCo (but thankfully, absent of crowds). The lounge is cozy and pleasant to hang out in. There were a few small thoughtful touches that we all appreciated, like a personal note welcoming us. The daytime staff were mostly kind and welcoming, and all the staff tried to be responsive to our fairly basic requests, but we felt strongly that they simply didn't have the resources (materially or otherwise) to meet very basic necessities, nor basic comforts that we expect from a hotel of this class. At night, it felt like there was a shortage of trained, equipped hospitality staff around, even on the weekends! Further, the amenities felt limited, as the pool was not cleaned (it was heated, however) and there were no activities happening over the weekend we stayed. Mostly importantly (and as I was surprised to see mentioned in a few other reviews from nearly a year ago in 2023), even getting extra blankets and a comforter for the sofa and rollaway bed in the Poolside Bungalow felt like a challenge, and we were told that they simply didn't have enough to accommodate our group (although it was eventually resolved, to the staff's credit for going out of their way to find some for us late at night after a bit of frustration on both of our parts). The Poolside Bungalow was supposed to comfortably accommodate all four of us on our girl's trip, and while the bed was mostly lovely, the couch and the rollaway bed were simply inadequate for the other two guests in our group. Springs noticeably stuck out of it! For this price, we had much greater expectations for basic comforts, particularly for the comfort of the supplemental sleeping arrangements, and for the the adequacy of the bedding (it was particularly cold over the weekend we stayed). Simply providing a foam pad on the rollaway and extra blankets and/or duvets in the closet for guests to use at their will would be a marked improvement! Had we known that the additional sleeping spaces would not be adequately comfortable, we would have simply opted to book two separate rooms instead. Perhaps this space should not be marketing to groups of over two people (as we are not even nearly the first to mention this in reviews?). A few other space issues to note that are not critical, but that did not meet our expectations for comfort in a hotel of this class; 1) The shades are not blackout, and lights on the porch are left on all night, so sleeping in the living area was challenging for light sensitive sleepers (all four of us, unfortunately); 2) Simple, basic amenities like a hot water kettle and/or a coffee maker would be such a value-add for most of us, and with very little overall cost to the hotel; 3) Drinking water should be free and provided each day for each guest at no additional cost!; 4) Less importantly, a full length mirror would improve the functionality of the space; 5) And lastly, there were so many beautifully curated but high-priced mini bar items, but no free drinking water or tea. I would even pay for the tea bags in theory, but it just felt so petty to charge $10 for a fancy toothbrush or for bottled water when we had paid so much for the room. It feels like hospitality 101- minimally meet but ideally exceed your customer's most basic expectations! In short, a beautiful concept and great location that didn't deliver on comfort or service expectations on the whole.Rooms: Not quite up to par in ultra-basic comforts (supplemental sleeping arrangements, bedding warmth, no full length mirror, low lighting in bathrooms, functionality of the toilet and window shade mechanisms, brightness of the rooms at night due to exterior ambient light, and water and including nonalcoholic beverage options- tea and coffee, specifically).Walkability: One block off of South Congress, very walkable to downtown and the river. Lots of food, shopping, and entertain
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January 2024 by Amelia Smith
This is my favorite place to stay! Staff is always super friendly and accommodating. The place is gorgeous great food and great location.Rooms: Very tasteful and clean.Safety: Great security on property!Food & drinks: Charcuterie board is amazing and other food/drinks are great.Noteworthy details: It’s a stunning property!
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December 2023 by Nicholas Begane
Left feeling refreshed and inspired. Exactly what a vacation should do. Cannot wait for another opportunity to visit Austin with the goal of staying at Suite #3 in Hotel Saint Cecilia.
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October 2023 by Adam Graff
Great little boutique hotel in the SoCo neighborhood. Walking distance to amazing restaurants, shops and beautiful streets. The hotel grounds and pool are gorgeous, tons of old growth live oaks creating yummy shade in the heat of the day. The rooms are nicely appointed and the service incredibly hospitable. The only downside we had was a non-functioning fridge, but the staff were kind and allowed us to store our goods in the bar fridge. The price is on the higher side, although generally we had a four-star hotel experience.All in all a nice stay!
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October 2023 by Like Juju
Awesome! Just missing a coffee maker in room in my opinion, but other than that staff is great, location is perfect with free on the street parking. Pool is quiet and neat. We’ll go back !
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August 2023 by Carrie Watson
We were lucky enough to have our wedding at HSC on April 22!! The attention to detail and the special touches the team made for us the days before and day of the wedding made the event so incredibly special for us and our families. The chance to have everyone together at the same site was unique to HSC. It created a whimsical, secret garden feel that we will never forget! The food was amazing- the drinks even better! Our family and friends still talk about their rooms and the overall experience. Being walking distance to shops and restaurants was also great because everyone could go do things on their own during the day without needing to go very far. Definitely recommend! We will be back.
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June 2023 by Jess Musquez
A beautiful small boutique hotel in Austin Texas. Access to live music venues, decent eating establishments. Public focus on extreme politics can be a distraction.
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June 2023 by Bonni Taylor
As a local Austinite, I love to staycation here! It's so charming, quaint and the service is top notch. All the rooms are gorgeous and it's always such a great experience.
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April 2023 by Corey Artvana
Their sheets are so comfortable I bought a set. But they are 750 bucks!! But I have been sleeping with themFor years now. Great spot. Also I asked front desk for a wake up call bc I had a heavy night of drinking and needed an early flight and told them how important getting this flight was and as expected I slept through the alarm and phone calls they actually came down and knocked on the door and woke me up in person. I was so grateful! Pool could be a bit warmer in the winter but other than that great spot!
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March 2023 by ATX markets
I applied for a job here and overall had a very unpleasant experience. From the start, you have to figure out parking on your own, so get there 30 minutes early or be ready to pay out of pocket. The street is packed, cars taking up any free spot for 6+ blocks and the rest of paid parking is also 6+ blocks away. The outdated corporate interview questions didn't actually allow for me to expand on my qualifications, interviewer was more interested in talking about the property than how i can help the team, and this went on for an entire hour. Lastly, they took a whole month to reach out with a decision, only to say i am not qualified.
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March 2023 by Silona Bonewald
Went for drinks and foodBoth were
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March 2023 by Chance B.
We had a large group here and rented it out for the weekend. This was the best staff I've ever experienced at a hotel. They were top notch and very accommodating. There wasn't one staff member here that didn't have a quick, accurate answer or solution to whatever we needed. Very impressed!
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December 2022 by Betsy S.
Fun little gem of a hotel in a great location. Room is very minimalistic but had what we needed. Weather was chilly so we didn't get to use the pool or outdoor grounds. We would stay here again. The manager (Nathan I believe) was very accommodating when I made the reservation.
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November 2022 by BRIAN
Phenomenal. I simply cannot wait to return, and I’m still here! It’s vibes up in here. Brian and Eric effortlessly impressed with memorable service. The food was great and I want to try more. I had fantastic cocktails in the lounge. I explored and enjoyed the beautiful atmosphere and ambiance. I feel wonderfully understood by this place. I wonder what I should book next…
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October 2022 by Brittni W.
Stayed a night here and wish I booked another one. The drinks were memorable and fresh. Although the food menu might seem limited, it’s amazing. We had the best breakfast on our private patio.My husband and I stayed in suite 1 and the entire space felt like a hidden retreat within in the city.
