H&R Block has received positive reviews for its helpful and knowledgeable staff. Customers appreciate the friendly service from employees like Min Wu, who is praised for her thoroughness and patience, and Rosa, who is experienced and teaches clients how to fill out forms to save money on taxes. Many reviewers mention that staff members go above and beyond, accommodating last-minute requests and providing clear advice. The team is often described as making a great effort to ensure clients understand their taxes and get the maximum refund. Customers also highlight that the location has been their trusted choice over the years, with some recommending early filing to avoid last-minute stress. Overall, H&R Block is seen as a reliable and customer-focused business with staff that delivers quality service and makes tax preparation a positive experience.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
