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March 2025 by lisa duran
Biggest group of incompetent people. Made an appointment to then sit there for 30 minutes after said appointment time before lady at the front tells me person I had a appointment with doesn't have time to help me.
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January 2025 by Shelbi
Mary was sure to be careful, precise and got every deduction I qualified for. Very sweet and wonderful to work with.
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March 2024 by William Booth
My tax preparer, was professional, knowledgeable and friendly.
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February 2024 by Tamara Gromova
Very good service!
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June 2023 by James Kryza
They are laughably incompetent. I highly recommend using literally anyone else. (Posting for Slaughter and S. Lamar offices, as they bounced me between the two for some reason?)Specifically-Sylvia Loera: would not reply to my messages, and took me calling the office ~5 times for her to even call me back. I submitted my taxes mid February, and it took until April 18th for HRBlock to get back to me due to her. After nearly 8 weeks had gone by I was able to get switched off of her.-Mary Aquilar: Seems to not know much about finance. Had to be coached by another professional through my entire appointment as she did not know what she was doing. Made my appt last ~2hrs as she basically sat there doing nothing, waiting for the actual professional to do the work for her. At one point, she was convinced a 401k rollover into a Roth IRA needed a early withdrawal penalty. After 10 minutes of telling her she was wrong, that person coaching her came over and laughed with me about how wrong Mary was.-Mgmt: left me out to dry. All those times I called the office I was told, “this is unacceptable”, “We hear this often about Sylvia… I can’t say more as I’m in office…” and promises to remedy this. It took you 2 months of me hounding you to even get a “pro” on my taxes, just to deliver your work on tax day with a surprise $3,000 added to an already large tax bill. At least you asked for a full payment from me for your “great” work to make it right!!
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April 2023 by Adrienne U.
My 2022 return took less than one hr... charged $322.00... isn't this a fee lawyers might charge? I called for a partial refund from this extremely high charge ... also stating my health is not good and might not even be around next year to file. The mgr I spoke to by the name of Michael offered me a measly $25.00 back... of which I'm still waiting on... so dissatisfied with original charge as well as service rendered.
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April 2023 by Steve Belsky
Very learned and communicative. With an ongoing relationship with my preparer it feels like we're being very efficient with our time and the product is understood easily by both of us. I have a high confidence in the personnel ad the process.
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February 2023 by Corey H.
Sarita, whatever the f*** her name is. She's terrible at her job, hard at hearing even in a quiet building. I don't recommend her services at all. She needs to retire. Said important numbers out loud as in my social security number and bank routing number. Get her out that office
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August 2022 by Kevin Weyand
Got my Max refund
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August 2022 by Angel Williams
Marie Dominguez was so sweet and talked with us every step and gave us tips for our next yr tax filing.
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August 2022 by Santos Valle jr
I love to go through h&r block.
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August 2022 by Kim Ontiveros
Very informative
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August 2022 by Enrique Velasquez
Mimi Dupree was awesome
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August 2022 by Peter Jones
Very knowledgable.
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March 2022 by John McNally
Why change a good thing? I like having my old 'templates' in the system to make it easier, and I like the peace of mind,
