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February 2024 by Felicia Estrada
Mrs.townsend is a very great person been coming to her for yrs
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February 2024 by Kevin Quesada
Miss Christine was amazing helping me with my tax return and will be back again next year. Amazing person she was.
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January 2024 by Amelia Hemphill
Great place ?
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August 2023 by Carlos Velasco
Kimberly Lawson Green is amazing! Book an appointment with her if you have time (which you won't need a lot of because she's fast and efficient).
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June 2023 by Alexus V.
I came in today to figure out some tax mistakes I had and was not well taken care of Lourdes Cabellos, she was incredibly rude, belittling, and snobby. She talk to me like an absolute child and when I called their customer service line I was soon called back by a rep (unfortunately i forgot her name) who insisted it was the language gap and when I specifically told her it was her demeanor and the way she spoke to me, the rep then made sure I knew that the rep knew Lourdes very personally and then continued to make excuses for her and how she is as a person. It does not matter how she is beyond that it matters how I was treated. I paid someone to belittle me and make me feel DUMB because I came to ask for help. The customer service representative made excuses and gaslit my experience. If this is the companies goal then they definitely exceeded it.
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April 2023 by Twylonda Mitchell
Very unprofessional and rude! If your unhappy with your job simply quite especially the big lady in the front with the braids.
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March 2023 by BarMChopper
This is my third year using H & R with the same tax preparer, and each year she has made filing my return super easy and virtually stress-free. She has always assured that my refund was the best I could legally get or that my liability was the absolutely minimum. Can’t ask for more than that!
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March 2023 by Herc Trevino
The tax preparer that helped me, was excellent ! The efficiency and the accuracy was second to none. This is not a paid review I just can't believe how easy it was. I didn't even have to go into the office ! I will no longer file taxes with anybody else other than h&r block
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December 2022 by diana Adcox
Lourdes was horrible. She didn't feel like working, probably had Covid and was very rude. Did not try to actually help in any way.
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September 2022 by Eric Navarrete
great customer service. thanks Kim Lawson!!
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June 2022 by Connie Herrera
Kim was amazing! She was very knowledgeable and extremely helpful.
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May 2022 by nate sauce
Not impressed! The "tax professional" I selected to do my taxes never did them. Go figure. They contacted me twice right after I signed up online, but then, after I'd uploaded the relevant documents, they never contacted me again. I wrote multiple messages asking for status updates in the week leading up to tax day, but never got any response from the person doing my taxes, or the office in general. I ended up using another service for tax preparation, and based on this experience, I'll never use HR Block again.
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April 2022 by Nathan Day
Not impressed! The "tax professional" I selected to do my taxes never did them. Go figure. They contacted me twice right after I signed up online, but then, after I'd uploaded the relevant documents, they never contacted me again. I wrote multiple messages asking for status updates in the week leading up to tax day, but never got any response from the person doing my taxes, or the office in general. I ended up using another service for tax preparation, and based on this experience, I'll never use HR Block again.
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April 2022 by Stefan Axel Bouts
Scheduled an in-person appointment but was then told the person I scheduled with would not be present, and that it would have to be a virtual preparation, which is fine... but then I was never called. Called this morning to discover that clearly no one had even looked at my paperwork, and there was incredible lack of understanding of the very simple documents I had sent. I found myself explaining the basics to the "tax pro" (no, the 1099 means I was a contractor, not a business owner - and there is no "buyer information" for a crypto sale). I was trying to avoid TurboTax and that's exactly where H&R Block ended up sending me.
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April 2022 by Philippe Lotfi
We really enjoy working with VAISHNAVI! She quick, responsive and knowledgeable. She's like family to us.
