H&R Block's tax professionals are knowledgeable and can handle all your tax needs to maximize your refund. You can set up an appointment at your local tax preparation office or work with your tax consultant from home. The company prioritizes the well-being of its clients by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing to keep the community safe. If you prefer to work from home, you can use the Digital Drop-Off service and upload your documents. Clients praise the friendly and attentive service, with one reviewer noting that the tax professional, Alfredo, did an amazing job and followed up to verify the IRS had accepted everything. However, a few reviewers mentioned issues with the receptionist's attitude and lack of information, suggesting room for improvement in customer service.
This was my first time at this location, and I was very pleased with the way I was received. Front desk assisted me right away, and Alfredo did an amazing job at helping me with any questions I had. He was friendly, and very professional. I’ll definitely be coming back next year.
February 2025
Alfredo did an amazing job helping me on my taxes and answering questions. He even followed up to verify the IRS had accepted everything
April 2024
Tomika was helpful. My situation is more unique. She called me back in time frame stated with information. thank you!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
