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March 2024 by James Capria
H&R Block was professional, reliable and timely in assisting in a complex tax return and found the maximum amount of expenses and deductibles to reduce my tax liability. I will continue to use their services for the foreseeable future.
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March 2024 by Patricia James
Fast. accurate, easy to work with. Will use again next year.
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February 2024 by Tamara Delijeant
I have yet to receive services with this location of H&R Block, but I did call with some questions. I was helped by a woman named Gloria. The experience was very pleasant, and Gloria was very helpful. Thank you!
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February 2024 by Virginia Perez
Great customer service and professional.
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February 2024 by Liz Schloeter
I had the pleasure of working with Mr.Ted F. I found him knowledgeable, personable, and kind. I have been a customer of H&R for many yrs and will definitely go back as the customer care never disappoints.
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October 2023 by Gail Maldonado
Runje was efficient, knowledgeable, thorough, resourceful and very pleasant to work with. She asked questions to help me recall details, and knew several ways to access information. She provided first class assistance, and I return to her year after year!
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October 2023 by Emily Bacon
Samornsri was -- and continues to be -- absolutely EXCELLENT help. So kind, patient, and knowledgeable -- I am so grateful! Highly recommend! Thank you again ?
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June 2023 by James Kryza
They are laughably incompetent. I highly recommend using literally anyone else. (Posting for Slaughter and S. Lamar offices, as they bounced me between the two for some reason?)Specifically-Sylvia Loera: would not reply to my messages, and took me calling the office ~5 times for her to even call me back. I submitted my taxes mid February, and it took until April 18th for HRBlock to get back to me due to her. After nearly 8 weeks had gone by I was able to get switched off of her.-Mary Aquilar: Seems to not know much about finance. Had to be coached by another professional through my entire appointment as she did not know what she was doing. Made my appt last ~2hrs as she basically sat there doing nothing, waiting for the actual professional to do the work for her. At one point, she was convinced a 401k rollover into a Roth IRA needed a early withdrawal penalty. After 10 minutes of telling her she was wrong, that person coaching her came over and laughed with me about how wrong Mary was.-Mgmt: left me out to dry. All those times I called the office I was told, “this is unacceptable”, “We hear this often about Sylvia… I can’t say more as I’m in office…” and promises to remedy this. It took you 2 months of me hounding you to even get a “pro” on my taxes, just to deliver your work on tax day with a surprise $3,000 added to an already large tax bill. At least you asked for a full payment from me for your “great” work to make it right!!
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April 2023 by JD DiFabbio
Fast, friendly. Excited for the amount I am receiving as a return.
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April 2023 by Pavani Musham
Very friendly and professional at their work.
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March 2023 by kaushal kishor
Highly recommending to TaxFiling with Runje & H&R Block
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April 2022 by Mind's Eye Muse
The reason this isn't a 1-star review is that the person who helped me was fantastic. But the pricing structure...I simply need personal taxes done, but work 1099 and have a lot of medical expenses. For years, other places I have used for tax preparation charged me $125-200. H&R Block informed me at the end of the session that it would be $500 for the same services, because they charge by the form/schedule/etc. The website implies that they charge a similar amount to the other places I've used, and apparently that is only for the simplest of tax returns that you could do yourself.So overall...the staff is great & knowledgable. But the corporate pricing structure will completely rip you off with the fees.
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April 2022 by Springtime J. Rangel
My tax professional Paul Finkbeiner at the 2110 Slaughter Ln. Ste. 130, Austin, Texas, cared about me and my needs, going above and beyond. He made sure to explain everything in a way that made sense to me. Paul made me feel like there was no such thing as a d*** question. I would recommend him 100 times over to all my family and friends for next year tax season.
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April 2022 by Donna Pereira
Runji is very knowledgable and professional
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February 2022 by Ronald Michael
My accountant was awesome, she saved me tons of money. She is very smart and kind.... she is awesome!
