-
October 2023 by lindsay waddell
I just wanted say shelby! Shelby is an absolute asset to your team! My bf was superdifficult as in superDIFFICULT we had a pinched time frame though he did eventually apologize.... i made him.lol.she handled our situation with grace and tact.which usually is not the case nowadays...kudos to you girl! Even going above and beyond ... getting approvals as far as Laredo... I'm impressed! Take care of this girl! And..... giving up her lunch break to make sure our transaction was completed .I personally am impressed.... i work in restaurant and I'm super impressed with her customer service...and I called 2 weeks later to thank her personally..( my bad).. ty Shelby! Bank mgr give her a raise!
-
October 2023 by Amelie Gonzalez
I did not have the best experience with this branch today. I got more details from IBC online. I had to wait 20 minutes before they even helped and even that they did not help. This was first time for me to experience this. Picture this, two tellers, two other staff at office and desk me and one outside customer at teller. They were nice enough to tell me to sit and wait. Seriously ? no one else knows how to do a deposit. And, no one else can take initiative to look into my question further. Very disappointing. Better service online. Really considering switching to Frost based on this disappointing experience.
-
September 2023 by Anallely Leon
I am a small business owner, and the staff always made me feel welcomed & capable of doing things. I spoke to a worker call ja-nae (sorry if I misspelled) but she helped me look through my statement with lots of professionalism over the phone. I been with them a few years now and she is a great addition to that bank.
-
April 2023 by Austin Archer
Please Remove The United States Flags And Switch It Over To The White Flags With IBC Bank Logo On The Flags Those Are The Flags I Want Them To Fly On Both Of The Flagpoles I Only Want To See United States Flags Fly On The Poles Only On The Properties Of: School Campuses, College Campuses, Post Offices, Circus Shops, State Capitals, City Halls, Courthouses, Police Stations, On Top Of Capital Buildings, Fire Stations: But On Properties Of: Fast Food Restaurants, Dine In Restaurants, Banks/Credit Unions, Shopping Malls, Outlet Malls, Gas Stations, Hospitals, Doctors Offices/Clinics, Dental Offices, Department Stores, Hotels, Shopping Centers, Real Estate Business Places, Insurance Company Places, Vehicle Selling Places: I Prefer All Those Places To Fly Their Logo Flags:
-
April 2023 by Errlyndia Gayle-Pittman
Employees are very friendly inside and drive through, and they seem to enjoy helping everyone that comes through their doors.
-
March 2023 by Jose O. Ortega
Best Bank. All the tellers are lovely.
-
April 2022 by ladybug80
Great service! This bank has been iffy for me but the manager knew what she was talking about and I was able to close out two of my CDs. The cashier ( can’t remember her name) was very nice and helpful getting the intimation I needed.
-
July 2021 by Hector Ramos
Always keeping me waiting even simple transactions
-
March 2021 by Andrea L.
The tellers were very helpful when I came to make a deposit. They spoke very respectful and understanding. Thank y'all!
-
March 2020 by Ashley M.
SAMANTHA GONZALEZ is a very excellent personal banker she is very helpful and has helped explain and process easier for opening a new bank account. She has helped me and 2 family members as well very professional young lady !!
-
October 2019 by Roger Gilbert
Great place to bank
-
July 2019 by Monica Arana Lopez
Always forgetting to give your driver license back. Hate the service here. I’m in a hurry go through the drive through and the guy alwayssssss keeps my driver license. This is the third time. They give me an envelope for my money and i expect it to be in there.
-
June 2019 by Augusto Ruiz
As it pertsins to direct deposit.
-
August 2018 by Victor Garcia
Ibc bank best company and always welcoming me and my family with best service we recive every vist yall do a amazing job
-
April 2018 by Jocelyne Rodriguez
Everyone there is always so kind and helpful!
