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March 2024 by Thuan Kieu
I wanted to express my sincere appreciation for the outstanding service provided by Mrs. Thuy as my mortgage loan officer. From the beginning, Mrs. Thuy demonstrated a high level of professionalism, expertise, and dedication to ensuring a smooth and efficient mortgage process.Her communication was exceptional, keeping me informed at every step and promptly addressing any questions or concerns I had. Mrs. Thuy's attention to detail and commitment to securing the best terms for my mortgage were truly commendable.I highly recommend Mrs. Thuy to anyone seeking a mortgage loan officer. Her expertise, reliability, and personable approach make her an invaluable asset. Thank you, Mrs. Thuy, for making my home financing experience a positive one.
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October 2023 by Elijah Eazy Hall
I am a young black male 27 years of age. I met and agreed with an employee (mike) to come to Inc mortgage to repair his windshield. When I arrived I was completely discriminated against and lied to by the receptionist and a higher up.Troy or terry cant remember his name . They did not try to help figure things out instead they encouraged me to leave them proceed to call the police on me. Had I been a white young man or just not a black guy outside I would’ve been treated with common respect and courtesy. I don’t recommend anyone use this bank for any reason for this isn’t much different than another case of BANKING WHILE BLACK in America .I only wanted to help and do the job I was there for to feed my family . Sad when the world come to this and these our the type of people in banking and politics ect. I hope no one is treated the way I was there at the property for any reason. I did not pose a threat I was very kind soft spoken and respectful. To leave empty handed and hurt ! I will be sharing this on every social media platform as well as my friends and family to get the word out how I was treated to keep as many people away from this place as possible
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June 2023 by Thomas Nguyen
This was my first time purchasing a home and having nobody to guide it, honestly it was quite rough. I was working with Thuy at the time and all I can say is that she went above and beyond. Not only did she answered all of my questions and concerns, but she also guided me through the general process. I highly recommend Thuy if anybody were to need dedicated person like her.
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January 2023 by Manuel Vargas
I recommend IBC mortgage because they helped us with our credit for our first home
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October 2022 by Brian Menendez
Roberto Benet has helped out my family so much achieve our goals and highly recommend him. He is honest and trustworthy and dependable. Thank you!
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October 2022 by Sophie My Nguyen
My loan officer Thuy Do went above and beyond to help us refinance 3 houses with IBC. We just closed a couple days ago! Can’t recommend Thuy and the team at IBC Mortgage enough!
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September 2022 by Olga Villavicencio
It was a pleasure working with Mr. Roberto Benet he was amazing. He answered all my questions and was very communicative Mr. Benet handle our file with care. I had never heard about IBC and had my doughs it turn out above and beyond service from start to finish. I fully recommend them Mr. Roberto Benet treat us with the most amazing customer service and communication. We are not going anywhere we are always going to be his clients, because people know when you care, and people know when you only care about the commission. He knew exactly what we needed IBC Mortgage did an excellent job with our paperwork and we are very grateful and Thankful.
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September 2022 by Guillermo De La Cerda
I highly recommend IBC Mortgage, they gave us the best rate and best service. Roberto Benet did a great Job and help us with everything during this Journey. Contact him and for sure you’ll are gonna get the best choice
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September 2022 by Kathya Jimenez
Worked with Roberto Benet and IBC mortgage to conduct a refinance for my property. Communication was stupendous and you can really feel the personal connection that Mr. Roberto Benet has to offer. Highly recommend IBC Mortgage through Roberto Benet
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September 2022 by Rolando Olivares
I have purchased two homes throughout my life. I used IBC for my second home, and I can say the customer service is superb. Roberto Benet was my loan officer. He went above and beyond in answering all my questions.
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August 2022 by Ree Adeleke
I had the pleasure of work with Thuy. She was the best. She communicate very well. Thuy handle our file with care. She let us know exactly what we need before going to the underwriter. Ibc mortgage team did a wonderful job. My family and I are very grateful and Thankful. Xoxo ??????
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August 2022 by Carmen Wiley
I had the pleasure of work with Thuy. She was the best. She communicate very well. Thuy handle our file with care. She let us know exactly what we need before going to the underwriter. Ibc mortgage team did a wonderful job. My family and I are very grateful and Thankful. Xoxo ??????
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July 2022 by Shae J
I had the pleasure of work with Thuy. She was the best. She communicate very well. Thuy handle our file with care. She let us know exactly what we need before going to the underwriter. Ibc mortgage team did a wonderful job. My family and I are very grateful and Thankful. Xoxo ??????
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April 2022 by Abdenour Lachhab
Thank you, Thuy for the greatest service ever! she is very professional, with all the patients and caring entire process. She was really responding and answering to all my msgs nd emails and phone calls I really recommend her 100% and I have a business with ibc bank and am always having a great service with them nd am glad they have thuy in ibc banck mortgage
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March 2022 by Lily Tran
I don't know how the experience of those who came before me, my own experience with Thuy Do is as follows . I'm an investor, it is quite important to find a responsible and dedicated Loan person to help me make a successful Loan at a good price is the most important thing, during my 12 years of business I have experienced a few people doing Mortgage Loan for me, but I am very impressed with Ms Thuy Do with her dedication, promptness, and patience to the last minute for very difficult Loans that took a long time and we worked together throughout. In the process of starting to the end, there are things that are not her responsibility, but she still takes the time to explain and help us when we need it, now I have worked with her 2 mortgage Loans including 1 for buying a new house and 1 for refinace, both were successful with good closing price and good rate compared to the general market during that time . I am sure that in the near future I will continue to cooperate with her, and she is always the first person I choose when I start for my new contract.