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August 2022 by Meghan Kempf
Crystal with Iris Salon has been my go-to hair stylist for over 15 years, and was absolutely wonderful recently in doing my hair and make-up for my wedding! She made everything incredibly easy from our practice session through the day of and truly ensured my vision was beautifully and classically done.Service: Haircut
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August 2022 by Nikky B
I've been going since 2015 on & off. I get the permanent chemical Japanese straightening & love it. Last for 8mo. Then every birthday I get a email coupon for a discount & try to do it if I can swing it then. Iris is very nice & gets the job done!!
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February 2022 by Paula Wright
I have been a client of Iris Salon for several years. Crystal is great with color and Brazilian blow outs! She always provides me with a hair cut that is easy to maintain for weeks. Appreciate her and her talents!Service: Hairstyling
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January 2022 by Estelle D.
Hello, I went to the Iris salon after finding it as a bargain deal through Groupon. I needed a Japanese permanent straightening done and believed that I had chosen the right salon for me as it seamed that not many performed this treatment plus the reviews on Groupon look good but I seriously regret not checking yelp first. I went to get my hair treatment six months ago, it took a few hours and it was all but a smooth process. My hair wash washed then she proceeded to brush through my hair aggressively which was frustrating but I toughed it out saying nothing then she proceeded to apply the chemical that caused a lot more burning to my eyes than I had ever experienced with this treatment. The next step was to sit under the stand alone hair dryer as she stepped away to assist a different client in a separate room never coming to check on me. I felt my scalp burning thinking that maybe I was just too close to the heating element so I just kept scooting down hoping that she'd come check on me. I had gotten as far from the heat as I could get but it was still burning when she turned it off having me to move to her salon chair. I mentioned this to her but she shrugged it off saying that strange but not to worry. The next part of the process was straightening my hair with a flat iron. She would start super close to my scalp and I counted at least six separate instances that the flat iron had burned my scalp pretty intensely. I bursted out in the pain that this caused me telling her that the iron was burning my scalp. Again she made light of it and continued. When I got home I started to notice stubble in the areas that she had burnt my scalp with the straightening iron. I also immediately started to experience major hair fall accompanying extremely tender scalp so tender that it was hard to sleep at night as the pain from what seamed to be a very bad chemical burn would keep me tossing and turning in hopes that I'd find a position that wouldn't hurt so bad. I reached out expressing my concerns but she down played it like it wasn't a chemical burn and like the stubble was just new growth. So, fast forward 6 months, my scalp is still tender and inflamed. The hair stopped falling out about a month after the treatment but all it's all about a few inches long being that my scalp is so damaged that my hair grows exponentially slowly. The short hair all over the top of my scalp from where she singed hair off in the straightening process looks ridiculous and makes styling absolutely impossible so I constantly have to where a hat. The hair that didn't fall out or get singed off is very damaged and lifeless. I have reached out to her to voice my concerns once again but this time requesting a refund for the treatment that turned out to be anybody's absolute worst nightmare. Not only will she not reimburse me she will not respond at all, no apology, nothing. I hope that nobody goes to her once they read this. She's the worst! She seams nice in person but this is something that I prey NEVER happens to anybody else!!
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May 2021 by Zahra Ghulam Sakhi
I went there to Perm my hair. I’m still regretting. Wasted my money. The lady who perm my hair she is Not professional and she was rude, she was literally pulling my hair. She damaged my hair. The salon is not clean either. Never wanna go again.
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February 2021 by Stacy Y.
During the crazy winter storms I ended up without water for 6 days. I saw a few salons in South Austin and few other cities offering free hair washes for folks without water. So, I called a few open salons in my area on a Sunday afternoon to see if they were offering this service. I ended up connecting with Crystal. *PHONE CALL* ME: I call and, boldly, asked "are you offering free hair washes for people without water?" CRYSTAL: I haven't heard of that. ME: No problem, thought I'd ask, sorry to bother CRYSTAL: No! I will absolutely wash your hair. Can you come by at 5pm*? ME: OMG! YES! THANK YOU! *ON A SUNDAY! Luckily I've taken up extreme couponing in the last few months. Cash is tight, but I was able to build a nice little gift bag of self care items from my stockpile for Crystal to thank her for her generosity during this trying time. I hope she enjoyed them I showed up at 5pm. I briefly waited in my car and then Crystal invited me in. Listen, guys... my hair is fine, i have a pixie cut, it gets *SUPER* greasy if I don't wash for a couple days, and bedhead/hats make it look like a bird's nest. Crystal sat me down in the shampoo chair and I was able to experience running water for the first time in 4 days. IT WAS GLORIOUS! She washed me twice and I felt so fresh and so clean, clean for the first time in days! I declined conditioning & blow out when we initially spoke over the phone. Taking me in for a wash was more than generous and so kind during this weird time. I happily conditioned & blow dried at home. Crystal was a hero during the winter storm and I cannot thank her enough for her kindness!! THANK YOU CRYSTAL! YOU DA MVP!
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August 2020 by core zercons
People with Groupon coupon please BEWARE!!! You will be discriminated, pushed back, and abused. Please go somewhere else if possible. People here will behave rude and be unprofessional.
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March 2020 by Rita Sanchez
Crystal was sweet and did an awesome job on mine and my friends hair....definitely coming back!
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March 2020 by Sara H.
This is my first time writing a review on yelp or getting a keratin treatment. I was recommended Iris salon by a friend. Crystal was very rough washing and drying my hair, was on a phone call the entire time, started texting with one hand and straightening my hair with another (keep in mind there's a hot tool centimeters away from my scalp), and her personality changed as soon as I informed her I was using a groupon. I've been told that keratin treatments are supposed to take 3-4 hours for hair my length, but it took her less than an hour, making me think that she was rushing. She charged me an extra $20 for using an additional pump of keratin which was fine but I would have rather been warned prior to her adding the extra pump. I might be wrong, but it didn't seem like a coincidence that she added the extra charge as soon as I told her I was using a groupon. The atmosphere was very unprofessional. As for results, my hair feels a bit less frizzy and soft but the change is not very noticeable. Not sure why my friend recommended this place. Only reason I'm not giving one star is because she seemed pretty friendly overall.
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February 2020 by Shuntrice Hannah
I have been coming here since 2014. Crystal is my hair stylist I love her and I would recommend anyone to go she does the best keratins and she is responsibly priced.
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December 2019 by Raghad Ali
Got the Japanese straightening treatment would highly recommend it ❤
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October 2019 by Renee L.
Crystal gave me a Japanese Straightening hair treatment. I worried it would be too drying for my hair but she knows what she is doing and I love it. Smooth and the poof is gone! Thank you Crystal!
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October 2019 by Gina L.
This was a terrible dirty and rude experience. When I got there, crystal was cleaning hairs off of the wheel of the salon chair and didn't stop to welcome me in. I stood for 2 minutes waiting until she finished and flipped the chair back over so I could sit. Dirty. Just hair and dust everywhere. my intuition told me to leave. I just didn't want to be rude, so I stayed. my Brazilian treatment took less than an hour. No focus on front edges or unruly parts. You get what u pay for, i said to myself.... But even what I paid was too much for this treatment. Weeks later, my hair is a mess. As if I had no treatment at all. It was barely just ok for maybe 10 days. Dirty, unprofessional, low class and rude.
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October 2019 by SiSi Castellanos
If I could I would give no star. Very unprofessional and rude. Don’t know why she had an attitude with me. Never have I ever had such a bad experience. My head hurt after the service because she was rough, burned me, and would pull my hair hard. And the teeth of the comb would hit my head hard every time. I didn’t say anything because I did not want to argue with her since I had already paid through Groupon. So idk if that’s why she acted like that bc I paid little but still that’s so unprofessional. I was really upset and angry. Do not recommend going here.
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October 2019 by Layla Angel
Cristal is the best!
