J.Crew

Most Recent Comments

• September 2025 by megan gutierrez
  We went here for a last minute outfit and Julie and Maddy were so friendly and helpful! They answered all our questions and even gave helpful advice on which outfit choices were best! Will definitely be back!
• September 2025 by Ksenia Petrova
  Cashier forgot to remove security tag
• May 2025 by Pamela Charles
  Love the clothes there. They have the best and Friendly's staff. I love that they give military discount and they have the best sales ever.
• December 2024 by Renny Semprun
  Great traditional but stylish clothes. Only problem is that there are multiple staff in store, only one person as cashier, and the line to pay is always long and slow.
• November 2024 by Anna Prince
  Thank you Vincent for the efficient and friendly service! Give that man a raise 🙏
• November 2024 by Jim Scott
  Echo appreciation for Vincent! Stopped in to browse and received VIP treatment and personalized recommendations. His positivity and professionalism listening to the customer and exploring ideas is refreshing. He prepped the checkout experience to make it smooth and complete. Fulfills the brand and adds a ton of value.
• November 2024 by Emily Bacon
  This is my second review of this J. Crew -- I cannot rate it highly enough! Paulina is just the most wonderful help. I can't believe it -- it has been so long since I've been in (I was abroad for work this summer) and of course I finally pay a visit (LOOOOVE THE RED HAIR CLIPS btw!! they are wonderful and feel such high quality, even for fragile hair! It has kept all my thick locks back all day and I never had to adjust once) and she remembered me. Thanks again for all your continued help -- shout out to Kat as well, who also helped me in the past -- J. Crew, please reward your wonderful sales associates. It has me an even more dedicated client (and your high quality, natural fiber materials)...I look forward to continuing to be in the future!
• August 2024 by Lydia Chen
  Very small men's section. Entirely business casual.
• July 2024 by Equipped Chain
  Had a great time shopping here. Shout out to Vincent who helped me with everything. He went above and beyond to help me find the right clothes. The store itself was very clean and managed well. There was a lot of employees walking around engaging with customers.
• April 2024 by Barbara Matranga
  I called many many times trying all day to buy my only Son a Gift Card by Email. My eyes were not well and I was having a hard time. I kindly asked many times? Can you help me in purchasing a Gift Card by sending Gift Card to the recipients Email and I got told different things and hung up on. I still want to get the Gift Card but I got so frustrated and down, I still hope to get some help by Customer Service. I would like to get my Son a J. Crew gift card. I felt like maybe I seemed dumb to them. You shouldn’t treat customers this way.
• November 2023 by Nicole E.
  A few cashmere and scarf options. I opted for the grey cashmere wrap scarf to get more coverage. $104+ after taxes. The grey seemed most versatile. Feathers seems to be the latest style accessory this winter at J Crew. Interesting.
• August 2023 by Vanesa
  Had a great experience shopping at J Crew thanks to Genevieve. Great customer service!
• May 2023 by W J
  Employees are great, but they refuse to check out without providing your email address.
• December 2022 by Frank P.
  Love this store! The store associates are always so kind, helpful and patient. The perfect combo for a wonderful shopping experience.
• December 2022 by Lisa Morlan
  Well the manager wanted to avoid the hit of a refund towards the stores production, so she said let’s just cancel your order. Sure, fine (assuming that’s the same thing as a refund). Nope. 1) she didn’t end up cancelling my order and 2) I didn’t get a refund. I never received an email (as I was assured I would) confirming the “cancellation” and there’s no proof I returned the items. Shady business and inexperienced staff. When I called after leaving the store with a concern that the transaction processed on my card and wasn’t just pending, they told me to just contact customer service, which is where I realized the headache they had caused.DON’T BOTHER PICKING UP ONLINE ORDERS FROM THIS STORE OR TRYING TO RETURN ANYTHING.