J&J Towing

Most Recent Comments

• January 2026 by Kylie Mendizabal
  Cracked, chipped and scratched $1,200 splitter. It was also unrightfully towed 👍🏽👍🏽👍🏽 :)
• January 2026 by Ruben M
  heard these guys suck and i agree. TDLR needs to pay you guys a visit. Sounds like y’all ain’t complying.
• January 2026 by Enrique Zamora
  Tried to tow someone’s vehicle not even 5 seconds after they were unloading their stuff. Extremely predatory.
• January 2026 by Mel Firebelly
  Illegal practices, tows car without following procedure. I see law suits in their future.
• December 2025 by Joshua Nelson
  Utter rubbish
• December 2025 by Ronald Sotelo Montoya
  I'm an Uber driver. I parked and ran to deliver an order; I was probably gone for two minutes. When I came back, my car was gone. It's unbelievable that these guys are lurking like predators on every corner of The Domain, waiting for someone to leave their car so they can steal it. Now I have to go get it from a place far away, and I have no one to help me.
• December 2025 by Benjamin Porter
  Absolutely worst towing company in existence.
• December 2025 by Jonathan Saenz
  My friends car got towed while we were watching smackdown. You can say J&J towing was the main event tonight and my friend lost the car belt.
• November 2025 by David Salazar
  J&j towing illegally towed my vehicle out of my apartment parking lot because the parking permit fell down. They do not even have a current contract with fairway properties the owners of the apartments. They also damaged my rear bumper. I will be seeking legal council.
  These companies are predatory and the worst type of companies. Especially in the current state of the country.
  A curse on them. 🚫↩️❌️
• October 2025 by Ryan Shaer
  Predatory towing — avoid at all costs.
  My car was towed from a grassy area along a fence line near a music venue — no visible “No Parking” or tow-away signs anywhere nearby. The lot is huge, and when I asked the towing company about signage, the dispatcher said they “don’t handle signs” and that there was only one somewhere on the property. Multiple cars were towed that night — it felt like an obvious money grab.
  
  Even if they had authorization, Texas law requires clear signage at every entrance, which was not posted. I’ve filed complaints with the City of Austin and TDLR for investigation.
  
  This company preys on people parking in unmarked areas. Extremely dishonest and predatory behavior.
• October 2025 by Amy Nicole
  horrible place they take your car even though you have a permit and they will charge you wether you have one or not, i had to pay almost $400 dollars to get it back, they are scammers
• September 2025 by William Shinn
  Called multiple different times to have a vehicle towed out of a paid parking spot that belonged to me and not once did they show up. Not to mention, on multiple occasions the receptionist did not pick up the phone.
• August 2025 by Tyler Grove
  Towed my car parked in visitor parking.
• August 2025 by Larissa Guerra
  **Beware of This Towing Scam in Austin!**
  Last night, we parked in a grassy area near the Concourse. There was **no visible signage** indicating that towing was enforced—only a basic speed limit sign nearby. When we returned from the show, we discovered our car had been towed, along with 5 to 8 other vehicles. Fortunately, one of the drivers had an AirTag in their car, which helped us track down the location—otherwise, we would’ve had no idea where to start, especially since I’m not familiar with Austin. We arrived at the towing facility, which turned out to be a dark, run-down building that looked more abandoned than operational. There was no clear signage or view of the cashier (literally no face shown when communicating, just lower body) when we arrived there, making the entire experience feel incredibly sketchy. We tried to dispute the tow fee right then and there, only to be told it was “private property” and the contract owner didn’t want any cars parked there on his “property” near Concourse. If that were truly the case, there should have been clear posted signs warning people of towing—especially since the cashier admitted that cars have been getting towed from that spot for weeks. This seems like a predatory operation. We just want our money back!! Nonetheless, please be very very cautious if you're in the area and avoid parking anywhere that doesn’t have clearly marked signs—even if it appears to be open or accessible.
• August 2025 by Karla Pegueros
  This was my first time visiting Austin, and unfortunately, I accidentally parked in an area I wasn’t supposed to. I understand the mistake and take full responsibility for it being towed. However, my experience with this towing company was awful. When I approached a tow truck driver to ask who I should contact, he was extremely rude and unprofessional, offering no help at all.
  
  The location where my car was taken felt shady and unsafe. I ended up paying around $250 to get my car back—which was frustrating but expected. What really upset me was discovering that my bumper was damaged during the towing process.
  
  This whole situation could’ve been handled more respectfully and professionally. I hope the company improves its customer service and takes more care with the vehicles they tow.