Jackson Hewitt Tax Service in Austin provides expert tax preparation and year-round support. The professional tax preparers offer low-cost solutions for federal and state returns. Clients receive their Biggest Refund, Guaranteed, along with a Lifetime Accuracy Guarantee. The staff is described as great, amazing, knowledgeable, professional, patient, and sweet. The process is noted as easy and quick. Specific preparers have been highlighted for going above and beyond, for being friendly without breaking professionalism, and for expertly clearing up complicated tax issues with the IRS. The location is open year-round and many clients report returning for many years, stating they will definitely be back. The service is considered worth the price for reducing the stress of doing taxes.