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April 2024 by Yesenia Ruiz Brouse
Found everything we were looking for.
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April 2024 by JESUS PANDURO
Reasonable price for your favorite branded clothing and etc..
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April 2024 by Mercy Johns
I love JCpenny there I find everything I needed at incredible prices (and excellent service
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April 2024 by Terri Mawhiney
Had a great customer service experience, they were just so helping my grandson and I. We even got a nice discount!
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March 2024 by Alexus C
I had an appointment for pictures scheduled for 2pm I was waiting for one hour and 30 minutes. The service here was absolute terrible. Really slow. Only one photographer and he had to do everything.
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March 2024 by Alyssa J
It's a massive store with a lot of options, but it can definitely feel a little overpriced at times. It's best to make good use of the sales when they come around. Though bear in mind that there are some clothes made of low-quality polyester that can be bought for cheaper on places like Amazon and are absolutely not worth the price tag; I would advise being very discerning with your purchases. There are diamonds in the rough, and rough amongst the diamonds.
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February 2024 by Ronald LaMorte
The Tech Ridge JC Penney location is always clean, and the merchandise is well organized. But what I really like about the store is the employee attention to customer service. I specifically want to call out Adrian Baldwin for his assistance at theTech Ridge store that was a step above.RLL
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February 2024 by Shane Fender
Love this location. I will travel further from home just for the superior service I have received here. You can tell that the staff seem genuinely happy and are extremely helpful. The store is clean and organized well, and I can always find what I need quickly. This store is clearly managed well.
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February 2024 by Carl White
Good condition
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February 2024 by KH
Big rat ran across the floor while the associate was answering a question for me. She was startled, but I didn’t stick around! From about 20 feet away, I thank her because she was very nice, and then I immediately left the store. Comfortable shopping experiences and big rats don’t go together. Period. And it wasn’t a cat; that was a rat! The upkeep on the outside of the store needs to be maintained better, too. If you own a pest control company, JCP could use your help.
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January 2024 by Joy Roman
You have this program to earn rewards yet everytime I go shopping here I never have any rewards. What gives!!! Do I have to spend thousands to earn a measly reward, cuz I've spent hundreds of dollars n NO rewards. How do I get out of this since it's not doin me any good.
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January 2024 by Sabrina Martz
Shane in the jewelry department was super helpful! Thank you so much Shane!
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December 2023 by CHRISTINA JOHNSON-GATES
I went to chuck out some jewelry on black Friday. There were 3 ladies working the department. 1 was helping a customer. The other 2 ladies sat and chatted for a while before 1 said she was leaving for break. The lady that was leaving for break decided to ask if I've been helped a we made sure contact as she passed me. She did help me with pricing and purchasing my earrings once I had her attention. 5 stars would be offering service once a customer shows interest in anything in the department. The customer can always say they don't need the assistance if that's the case. But offering assistance and chatting with coworkers instead can cause missed sale opportunities. I love my new 14k earrings though! ?
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December 2023 by Antonio Hinojoza
Wonderful people costumer service awesome the person who attended at jewelry so nice and the other person at the fragrance department definitely so helpful really happy and giving some ideas for our Christmas gifts.Also restroom really nice and clean thanks to all the staff who make this possible I really like to came back in the future shopping
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December 2023 by Trisha Gebhard
My first time at JC Penny Salon, Liz did a great job! She gave me the exact haircut I asked for and she was also so sweet! I definitely enjoyed my visit today!