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February 2024 by Matthew Malone
Typically an oil change takes about 15 minutes when up on the bay.They did not start pouring the new oil in my car until the 30 minute mark. This oil change took about 45 minutes. Absolutely ridiculous.
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February 2024 by Kara Lopez
Good place
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February 2024 by ATEXTMESSAGE
Gabriel did an excellent job
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February 2024 by Claudia Lopez
I always come here for my oil changes. I recently came to get my spark plugs changed they were very friendly and quick I was in and out in about a hour.
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February 2024 by Henry C.
Friendly staff that made me feel welcomed. They got to work on my car right away and I was on my way in about 20-30 mins. They offered me some services on my car and inspected my fluids etc, but weren't pushy about anything which I appreciated. Good place to get a quick oil change.
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February 2024 by Carolyn Santa Maria
Nope, everyone was very nice and helpful, and I'll absolutely be returning!
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January 2024 by Keeley Maher
Quick, easy state inspection.
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January 2024 by Tejana G.
Jiffy Lube on E. Riverside put 10 quarts of Oil in my car and the wrong oil filter. I had to pull over and found the filter can was not put on correctly and the noise was the filter. I called Jiffy Lube and the Manager came to the loca. Manager said it was not the right filter and that, it had flooded the car spark plugs and the engine was damaged due yo the wrong filter and 10 quarts of oil they put in the car. I called Jiffy Lube immediately and told them i had to pull over and park the car. When I parked the car I told them when I stopped and parked the car oil was on the and the filter dropped to the ground. I took photos of the oil on the ground and the filter. The Manager went with 2 others to the location I had to stop and park the car. The car was not drivable again. When I called the Manager asked if I could drive it back or tow it in and they would pay the tolI. asked him to call the tolll road. He said he would come and look at the car. Jiffy Lube has not taken responsibility for fixing my car and have damaged the motor and my car is still waiting at a storage yard of thr mechanic.
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January 2024 by C M
Did a great job today taking care of my oil change when another location wasn't even prepared. Thanks guys for your on point customer service as well as servicing my car ❤️
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January 2024 by gunnerkash 1
Great people!!!!UPDATE: I came on here to submit a review for this location and I see I've already entered one a couple of years ago. Well, it stands true! These guys are freakin' AWESOME! I stopped by Thursday (1/18/24). It was close to closing time so I asked if they would prefer I come back later. Of course, they were fine with doing it right then, which is what a good business should do. These guys were all energetic, polite and generous. Why can't all businesses be like this?Anyway, I want to give a huge shout-out to Gabriel, Cooper, Emanuel, and Sam! If I missed anyone, here's a shout-out to them too! These guys deserve a huge raise b/c I guarantee they get returning customers. I know I'll be one.Services: Auto engine diagnostic
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January 2024 by Katie C
I was driving along central Austin, taking my teen daughter's car to an appointment, when the bright scary red low oil light came on. Was super anxioius as had never seen that light come on before (this used to be my car and it is 12 years old). Pulled into Jiffy Lube on Guadalupe, and Patrick was so kind and helpful. Told me the oil was almost out, added a ton of oil and didn't even charge me. Also gave me super helpful advice about maintaining old foreign cars that are going to lose oil faster than newer. Amazing kindness and care during a very stressful half hour where I thought he might tell me the engine had been burned up because the car was running on no oil. So thankful to have such thoughtful people in the auto industry who act as good neighbors. Thank you, Patrick! You are a truly great human!
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January 2024 by Adam Adam
Patrick Ryan was very helpful and he will be the reason i come to this jiffy lube amazing service very helpful and he explains everything Great worker i am amazed at how amazing and professional he is ! Wow Just Wow Great job 5 star customer service!
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January 2024 by Diana Vaught
they were very nice and went to the store to get me a new air filter bc they didnt have mine in stock. very good service.
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January 2024 by John Saucedo
I'm just curious to know if vacuuming the vehicle is part of the service. They vacuumed it the last time I was there, but not the second time. John
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January 2024 by Ronak Karsan
The staff was friendly, informative, and transparent. Would return for another oil change or service!
