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March 2024 by Gilberto G.
Mario did a good job Staff is friendly Quick service Professional staff. Clean place.
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February 2024 by Erin Brophy
The guys who helped me were fabulous. They were very quick and made great upsells that felt relevant and necessary. They also applied a coupon without me even asking. Would definitely go back.
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February 2024 by Sneha Raj
Steve and the entire team at Jiffy Lube were incredibly helpful, detail oriented, thorough, and caring!! They explained every part of the process to us and made sure our car was set up for success ahead of a long roadtrip. An amazing experience, I recommend Jiffy Lube for all your maintenance services!
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January 2024 by Joshua Brunsmann
Steve and his team were incredible. Above and beyond, super friendly! Very appreciative of their time.
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January 2024 by Zari C.
Got an oil change, synthetic blend and the service was very polite from the start. I was informed of other services that might be needed soon and had no pressure so I was able to choose replacing the air filters (super dirty!) which I could afford right now and then was given printouts of the reports for what I'll need to wait on. When paying, I showed a coupon but they checked in the system for all the coupons that could apply and saved me an extra couple of dollars. Same as last time - timely, informed, and pleasant service.
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January 2024 by Marc Moquin
Had the privilege of meeting steve who went above and beyond to assist me and my vehicle. I made several stops before coming to this jiffy lube where i was unable to find someone to help. Not only did steve perform my maintenance on my truck but was also very personable and a joy to do business with. Steve will here on out be highly recommended and have all my business. Thankyou Steve you the man.
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January 2024 by Wayne Ussery
Excellent Service
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January 2024 by KeeMojo Productions
Great customer service at Jiffy Lube store #825 on Ohlen Road. But, as I traveled I used a different local Jiffy Lube, assuming they should all be the same. after all, it was just a simple oil change, right? Big mistake! After sitting in my vehicle for nearly an hour while 5 different workers used several sizes of wrenches and even a pair of pliers in attempts to open my filter housing, a few of the workers told me to take my vehicle back to the Ohlen location for help. Was I being Punk’d? So, after the other location was unable to remove the cap to my filter housing, I drive straight to Ohlen; there, Steve (General Manager) and Hunter (technician) were very professional and courteous. They were reassuring and went the extra mile to complete the job, keeping me in-the-loop the entire time. I went in frustrated and left the Ohlen Road Jiffy Lube smiling. strange how a store that’s literally only 5 minutes away could be so different. Thank you Steve and Hunter!
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January 2024 by Jesse Harman
The first jiffy lube I went by today said they didn’t have the oil or oil filter I needed to get the job done.( I have a newer model European vehicle) Steve’s jiffy lube said go right across the street and pick it up from the auto store and we will discount you the labor for the inconvenience. They got the job done quick and gave me an additive for my oil that would help my turbo run smoother. (I can’t remember what it was called). The total for the additive and labor plus the amount I paid for the oil came out to just under 100 dollars. Where my last oil change came out to 120 at a different shop for just a basic oil change, it didn’t include the 30 dollar additive they gave me. On top of the great service Steve was very positive and welcoming. He let me know I didn’t need a tire rotation and explained why instead of charging me and doing the job anyways. I have always preferred to go to a privately owned shop instead of a corporate chain but Steve gave me more information about my car then any privately owned shop I had been to prior. All in all a good deal and very personable nice folks!
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January 2024 by Jessica Campos
Send my daughter for an oil change on my car. To the same store we take our cars. No problems before till today. They couldn’t change oil because oil because bult was stripped.i have never had any issues with my oil changes at this store like today. Last visit they didn’t mention the bult being stripped so guess I’ll be going back in person to talk to a manager there because they need to fix this issue that they messed up. I made a report with cooperate office too.
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January 2024 by Kristina Montez
Steve at Jiffy Lube saved me yesterday! I was in the parking lot across the street doing some shopping, and when I got back into my car, it would not start. It was totally dead. I had a car full of party supplies for a surprise party I was throwing in a few hours, and I had no clue what to do. I walked across the street to Jiffy Lube in a huge panic hoping somebody could help me. I talked to Steve, and he was more than happy to walk back across the street with me to jump my car. Once we got it started, I pulled into Jiffy Lube, and he ran a diagnostic to find out that my battery was dead. He tested my oil, which looked good, and he put in a new battery. He did not try to up charge me. In about 45 minutes time, what could’ve been a huge disaster ended up turning into a good thing. I had no idea my battery needed to be replaced, and fortunately, it stalled right in front of a Jiffy Lube. It could’ve happened in the middle of nowhere at night, so I’m so glad that my car died when and where it did. It worked out perfectly. Steve was absolutely amazing. He was so kind and genuine and happy to help me out. I am so thankful he was there to help me. Thank you, Steve
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January 2024 by manchile Gebar
Professional.
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January 2024 by Violet Crown Jiu Jitsu
My bros over here on Ohlen handlin’ business. My engine was dried up like beef jerky. Thanks for saving me!
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January 2024 by Robert Pena
Will visit again when oil change is due. Thanks
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January 2024 by Paul Freschauf
Steve was a great help. I am always going to come to this location
