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March 2024 by Rox 6.
Today me and my grandmother went into the Joanne fabrics at South park Meadows and someone told us on the phone that our sewing machine could maybe be fixed there so we go inside with the sewing machine and in the back area at the fabric station there was a older lady with short gray/white grey hair wearing an apron told me SO UGLY LOUD AND RUDELY "WHY WAS I STANDING IN LINE WITH A MACHINE, AND WHAT WE WANTED, I mean we had just walked in the store and service was horrible she spoke to us very badly offered no kind of information nor help and if she's representing Joanne fabrics that store will go under and have no costumers and I hope corporate see this, people should not be treated that way.
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January 2024 by Damian Hogan
Bigger than the last location which is nice but they have strange hours.
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January 2024 by Rene Hamilton
Found fabric I could use, but the store smells awful, keys for bathroom, uses new system for cutting station, but employee didn't use it and long lines with very limited employees.
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January 2024 by Tracy Bach
They don’t have enough employees. This last run on a weekend I ended up leaving without getting what I need because I don’t have 2 hours to spend waiting at a cutting table when they only have one person cutting and 15+ people with full carts they need cut and another in line to check out, also ridiculously understaffed. This is a constant problem at this store. Even during off hours.
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January 2024 by Stacie Bush
Great selection of spooky Halloween stuff!!! And it's December!
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December 2023 by Fraya C.
Don't buy online if you need items quickly. I ordered online, items didn't ship out from Joanns for over a week. I called and was told I could get a refund when items arrived since they were so late, then after items arrived I emailed (since calling was overloaded), and they changed the story to sorry, no refund. Bad customer service and I should have bought from Amazon.
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December 2023 by Daniel M Hernandez
I was looking for cake decorations for my boss's party and Party City wasn't too helpful but Jo-Ann Fabrics help me in a pinch. Very grateful, lots of great stuff. Great staff too.
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November 2023 by Ang Schuckle
11/18/2023 -JOANN higher ups - LISTEN UP!! You have a GEM working for you at your South Park Meadows store in South Austin (35 frontage). DANIEL is professional, kind, funny, helpful - everything you could ask for, especially when the store is busy and lines are long. He is the perfect representative of Customer Service at its BEST. Y'all take care of him so you don't lose him. He makes JoAnns look GOOD!! ??????(There was another gal who was also sweet and helpful, but I missed her name. Next time!)
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November 2023 by Graphene
Ummmmm not sure what's going on, but currently closed. Did a car drive through the front entrance? We may never know...
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October 2023 by Autumn jamroz
Ladies at the sewing center need to brush up on their people skills. I brought my sewing machine up there to see if anyone could answer my question and was referred to a couple of ladies sitting at the sewing desks. I politely said "hi there I was wondering if you could answer a couple of questions about my sewing machine" she said "oh it's a brother. Nope. Can't help you. Never used a brother and I would never" she looked at her friend and snarkily chuckled. I said "well I bought it because it was cheap and I just don't think I'm threading it righ-" before I could even ask my very simple question she goes "yeah well if you would have bought one that was not cheap Joanne's would service it for free" and she laughed again. I was astounded. I just said thanks and walked away without the items I was going to purchase. Won't be coming back which is unfortunate because I was actually prepared to buy a new sewing machine and all of my Halloween items. I'll take my business elsewhere.
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October 2023 by Brenda BAA
They recently changed their location. Their service is the same. The lines are long but the coupons also help with the prices. Recently we went and they had a station for crafts. I came with my friends and family. The staff is always nice and friendly.
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September 2023 by SBT T
Delia is awesome. She helped me find what I needed and was super sweet.
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September 2023 by Randall Duckworth
My new personal favorite JoAnn's. All the employees were super smiley and helpful, and the selection of stuff was fantastic.This is honestly the nicest JoAnn's I've ever seen, I'll definitely be coming back
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September 2023 by Becky Todd
Be prepared to wait 45+ mins to get fabric cut and then be greeted by the only other person working in the whole store 20 minutes later to get rung up. And then be delighted by how rude that person is.
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August 2023 by Craig C.
Joanna Fabrics was amazing, clean well organized and had every thing you could want for fabric and crafts the prices were well discounted and had a wide variety of materials is every color and type you want. The employees were friendly and helpful and parking was convenient. Great place overall
