-
June 2023 by Miguel Cigarroa Cisneros
Great service ? ? good prices
-
June 2023 by Sheena Hannan
Bad service. Just kids working there who don't care and don't offer any help.
-
February 2023 by Keshante A.
I haven't been to Journey's since I was a teenage but I needed some sneakers for a trip. Very nice and clean store with many options, a lot of shoes were on sale as well. The staff was nice and had no problem with me trying on several different shoes. I was able to save $5 on my purchase by signing up for mobile updates. Great experience!
-
December 2022 by Victor Adams
You get a good idea of the customer service when you’re shopping, you get a great idea of the customer service when you have to return something. The staff is so friendly and helpful - it’s refreshing. They made me feel good about my purchase and when I had to make a return they were quick and efficient. Really nice staff overall and exceptional service.
-
July 2022 by KMS
Two younger ladies that were working on 6/20/22 around 4 PM were so so helpful, kind, and sweet! Customer Service was A+. Helped me find the exact shoe I was looking for.
-
March 2022 by Anna Cook
Thank goodness for Journeys! I can’t remember the name of the wonderful lady who helped me but she was so sweet and so so helpful! After a long day of walking in not the best shoes, she helped me find some great and super comfortable replacements! She was also able to sell me a shirt that matched my new shoes so I wouldn’t feel weird walking around mix-matched! This is truly the best Journeys I’ve been to, thank you for a great and welcoming experience!
-
September 2021 by shane tapia
Great customer service
-
September 2020 by Jessica Ingram
Super friendly staff. Adrian brought out at least a dozen different boots for my kids. Wonderful young man. Very conscious of the social distancing and masks. Will definitely return.
-
September 2020 by Erin Cox
I ordered a pair of shoes that were too small and so i called and talked to Adrian who was very helpful. went in and he ordered a new size for me and they got here within 2 days! Everyone is always so nice when I've gone in. Thank you!
-
July 2019 by Pam Q
It feels good to walk into a store and know that you will be taken care of--which is so not the case with most retail these days. I really appreciated how attentive the staff at this store was; every other Journeys I've been to had bored-looking teens working who wouldn't even make eye contact with me or offer to help out. Loved the range of styles and colors and will definitely come back if I need to fill a shoe need they can cater to here!
-
April 2019 by Amelia Moore
I had such a fun experience buying shoes here. Linnea, the store manager, was so helpful, friendly, and well-versed on brands, styles and sizing. I will definitely be back. It feels nice to buy shoes from someone who actually cares about their customers. Thanks for my fresh kicks, girl!
-
March 2019 by Daniel Williamson
Looks like it's under new management. And it's awesome! Super helpful, very positive, fun experience. I will definitely be returning soon!
-
July 2018 by Mari Queen
Had a great time. Service was GREAT & they asked what type of shoes we were looking FOR 😮
-
April 2018 by Bridget Boswell-Muntz
I was helped by a nice, knowledgeable sales associate, Erica C.
-
August 2017 by Dayla Wittie
I love the company and their customer service for helping me pick a backpack was A+ 5 * Awesome experience. Great deals too
