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December 2025 by Karen Covey, Realtor
The techs and service advisors at Juke and amazing. They explain your options and give you straightforward information about any issues your vehicle may be having.
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December 2025 by Big guy doing little guy things By jcarter
Great place great people. Would recommend 10/10 super clean and efficient shop
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December 2025 by SollyMan
Great service! In and out!
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December 2025 by Jeff Guillot
Juke is the trusted mechanic we go to in Austin!
They do solid work, educate us on what the problem is, what the fix is, why it happened, etc.
Their rates are definitely reasonable!
Their communication is excellent!
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December 2025 by Rachel Hengst
I’ve used Juke for a handful of repairs and couldn’t be more thankful for an honest and fairly priced shop. Miguel, my Service Advisor, is so helpful when explaining the issues and costs. I always know that I’m addressing things that actually NEED to be done and that I’m in good hands. Everyone from reception staff to technicians are knowledgeable and kind. Highly recommend!
EDIT: had another round of repairs at Juke recently and received the same care and service. Cant recommend this place enough if you’re in Central or East Austin.
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December 2025 by Beth Combs
I dropped my 2014 MINI Cooper off for a routine oil change much earlier than anticipated. Turns out that the previous oil change that was done was not done correctly. Not only did they admit their mistake, they did all the grunt work on the house. This shows integrity at its finest. :)
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November 2025 by Maria Martinez
Juke auto customer service was great they treated me like family did a great job fixing my car I really appreciate all they done for me they kept in touch with me during every step of repairs. Juke is my place to go for auto service. 10☆☆☆☆☆☆☆☆☆
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November 2025 by Nyssa Hoerner
Everyone here is so friendly and helpful! They have toys and beverages in their cozy waiting room which makes waiting with my toddler much easier. Thanks for everything, y’all!
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November 2025 by Cristina Breitenstein
Great service and really close to work.
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November 2025 by David E
Brought my car in, told them what the issue was, still charged me $190 for diagnostic. Didn’t apply any of it to the work done, then recommended I pay another $190 to diagnose another issue. Also said I had a license plate bulb out and wanted to charge $75 for it, it’s not out it’s working fine. Also to replace it takes no tools it’s a clip that’s all and to charge $75 when the bulb is $5 and the job takes under 2 mins is crazy. Felt like I was being ripped off at every point. Staff were nice but I don’t think I’d ever bring my car here again.
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November 2025 by Bryce Williams
Overcharged, Under-Delivered:
I was hustled out thousands of dollars bc they claim “good quality” service only to be told later that same day they ordered the wrong tires and have to push the delivery back another day.
They proceeded to charge me hundreds of dollars to realign wheels that I’ll need to replace anyways which is ridiculous.
They do drop offs and not pickups so I spent $50 on an uber just to get back to the place.
No incentives or assistance for the inconvenience.
Don’t let them convince you that the better price isn’t the better option. I could’ve saved hundreds on these services and actually got the whole job done. I had to go to discount tire to finish the job.
Wasted both my time and my money. Don’t waste yours.
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November 2025 by JJ Martinez
I wish I had the positive experience everyone else had. This place is close to me and I'd love to take my cars here to get serviced. I'm sure they are good at basic car maintenance like oil changes and filter changes.
I've taken two cars here and both of them were misdiagnosed. They **required** that I perform the service they ask before doing anything else. In both instances, I gave them clear videos with the issues that were occurring. But both times, they diagnosed it to something else which didn't fix the issue even when I expressed doubt about what they were saying the problem was.
I ended up fixing both issues myself after paying them to attempt to fix it. And I'm an amateur. I took it to a professional to diagnose--not guess what the issue is.
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November 2025 by Jerry Wilson
Their customer service is excellent! Repair were done very quickly. A thorough inspection of a lot of other items and repair suggestions were more than I was expecting and appreciated.
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October 2025 by Eli Pruitt
Great customer service and upfront and professional mechanics.
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October 2025 by Rafael
GREAT SERVICE/TRANSPARENCY/CONSISTENCY. Solid service….send your mom there! They stand by their work. Solid senders!
