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March 2024 by Logan L.
Would give 0 stars if possible. I called the store asking about Salomon xt-6 shoes and the woman over the phone assured me they had the shoes in my size and multiple colors. I drove from Corpus Christi to the store (3.5 hours each way) just to find out she lied and they don't even carry that model of Salomon shoes because she was too lazy to walk 10 feet behind the counter to look at their selection of shoes. She was also just sitting on her phone the whole time I was there while a different gentleman helped me. DO NOT SPEND MONEY HERE! If you are looking for Salomon shoes go to ByGeorge on Lamar they have a much better selection all around. This was on Wednesday the 13th of march 2024
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March 2024 by Chris M.
excellent service. thank you Steven Coco. I have never felt better in a pair of shoes plus insoles for my work boots (I wear these 10+hr/day). I would definitely come back.
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February 2024 by Mary S.
Drove up, went in and looked around. Already had in mind what I wanted. Took a number (you scan a bar code to get in line) was waited on within 5 minutes. After the knowledgeable staff took my measurements and advised on stock. Got the pair I wanted, grabbed a few socks and checked out. Was a bit higher than I had expected The pair I chose was $160, got two pair socks and was unaware they were $20 each. Had no idea there are socks that are warrantied for life. Wish I knew about that years ago. I like that aspect of it and will be looking for the brand if they work out.
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December 2023 by Sharon O.
They do not carry wide width shoes in the store. I drove across town and was extremely disappointed! Don't waste your time!
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November 2023 by Katy D.
My spouse and I visited Karavel recently to look for walking shoes for our upcoming vacation. It was Black Friday weekend, but we were waited on immediately! Alicia ended up being our salesperson, and she was so great!! She was fully attentive, helpful, friendly, and knowledgeable. We were learning and shopping with her. We asked about insoles and she fit them in each shoe we tried on so that we could feel the difference. There was no pressure or any annoyed vibes when we asked to try on multiple shoes, and Alicia would bring out shoes based on our feet and preferences. My one criticism of the store is that I wish there would have been a wider selection of women's shoes. Maybe it was just the weekend we visited though. Either way, I'll be back to shop for my next pair of jogging shoes!
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November 2023 by Carmella M.
Excellent service and I must say I was measured and found the walking shoes I was looking for , can't have these old knees hurting.I was buying them online but at 66 my foot has not grown as I assumed it would so the wides were wide so I went to see them in person The salesman was quick to find the right shoes he brought out 3 pairs but I already knew what I wanted. So I planned to walk a lot.
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October 2023 by Katie Mitten
Best customer service! Highly recommend if you are looking for shoes that are best for your unique foot issues. Jonathan D. was so knowledgeable and kind.
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October 2023 by Justin Stromberg
Always a great experience at Karavel. But today was especially nice because we had Mario assisting us and he was wonderful. I take individuals with special needs to Karavel all of the time and he took the time to ensure we got everything we needed.
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September 2023 by Jeff McInnish
Good selection and excellent service. Not the cheapest but you get what you pay for. Great of you have someone who is hard to fit. They do carry different widths. Wide selection for men and women. Latest trip was an emergency stop on the way to the airport to get my wife casual run around shoes for vacation. Word of caution, they do get quite busy on the weekends. Plan ahead.
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August 2023 by Neil S.
Attentive, on their toes staff. Good selection and they have helped me to find what I want. They also have an offer to buff my shoes if needed. Great store.
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August 2023 by Karen T.
My ankle/foot doctor recommended I go see Rick Juarez "RJ" at Karavel Shoes on Anderson to get some inserts made for my shoes. I went after work today and I cannot say enough good things about my experience there! I had a 4:00 appointment and he waited on me around 3:55 after finishing with another customer. He was kind, thorough, professional, knowledgeable, patient, and pleasant! I asked him about HOKA shoes and for his recommendation. He showed me what he thought would be a good fit for me and brought out what was available. He helped me for over an hour and I found a pair that I purchased because they were very comfortable. I will definitely go back when I want to shop for shoes and I will recommend him to my friends and family! Thank you again RJ ~ Karen
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July 2023 by Kristen Young
Very impressed and extremely satisfied!! Jason Farley assisted me. He was knowledgeable, helpful and attentive. I have plantar fasciitis in both feet, and so I have specific needs. I am very selective (picky) and have personal likes and dislikes in what I was looking for. He took all this in stride, with patience and care! I left with 3 pairs of shoes that are perfect!! Very grateful for his help!! The store is clean and the layout was great, and organized. Parking is very accommodating. Very happy customer!! Highly recommend!!!
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July 2023 by James B.
Jerry is a great help in finding the right shoes and sox for me. I highly recommend him for all your footwear needs. He's friendly, courteous, and efficient with his service. He's been helping me for over 5 years.
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June 2023 by Sherry W.
This is the best shoe shop in the country! The service is knowledgeable, courteous and they stand behind their sales.
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June 2023 by Jenny Pav
Great service. The staff really understands the needs of the clients. Stocks excellent quality shoes. I worked with Steven, who was very knowledgeable about my shoe needs. Was nice to speak with someone who got me!!