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October 2023 by Natalie Schuster
Great experience! The whole process was painless from the ease of ordering, flexible scheduling, communication and lastly the superb installation and demo by Colton. Highly recommend Katchakid for your pool cover needs.
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August 2021 by R B.
Reliable safety net for pool with well hidden patio brackets. Quick service, very communicative.
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February 2021 by Karen Z.
Tony and his team were always pleasant, flexible, and very courteous. We had a new pool put in so our dates kept slipping. Tony took it all in stride and kept calling us back to get it scheduled. When his team came out, they were quick, honored a limited window I had for "training" and the best part - cleaned up. They (and all crews) left muddy footprints all over the deck while working. We saw it happening and just assumed it would mean another morning of cleaning up. To our surprise, the team cleaned up after themselves, leaving no trace. Thanks so much Tony, Lynn, and team! As for the functionality of the net and cover - it's been less than 24 hours, but it looks good on top of the pool and I'm happy to be relieved of the worry of neighborhood kids wandering into our backyard.
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June 2020 by Shelby Z.
Seamless process from start to finish. We bought the Katchakid net with combo leaf cover and have no complaints about either. We were very worried that there would be issues with the installation as it seems that a lot could go wrong (damage to stone, issues with waterfall, etc), but the finished product looks exactly like we had hoped! Flush brackets, net and cover cut to exactly fit our odd shaped pool, and all areas seem completely secure and safe. Also the system is much easier to operate than I was expecting, with a very clever design for the net. Would definitely recommend!
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June 2019 by Rachele B.
Would absolutely recommend Tony and his team! They did a fabulous job on our net and we love it!!! Safety first!!! Love that the net is safer and doesn't obstruct our view!
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June 2019 by Joseph R.
Great company! I got my net nearly 4 years ago and the service continues to wow me. The quality of this product is top notch and it's good to know they will provide great customer service year later. I would recommend this company to anyone!
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August 2018 by Megan P.
They were kind, prompt and thorough! They were quick to make time for our install despite it being a busy time of year and so patient with our questions and concerns. We debated a lot about what to install, but the removable fence was absolutely the right choice. It makes me feel so much more at ease.