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November 2023 by Mari Kocur
Took my car here for state inspection. I love that it's first come, first serve, and the guys that answer the phones and work at the desk are always pleasant and helpful.
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November 2023 by Matthew Okerson
Went here to get a tire patch. Was told it would take about 1 Hr ended up taking 2 hrs with multiple people being serviced before me. They didn’t touch my car until I told them it had been 1 Hr. When returning my car to me they said I needed 1 new tire and gave me an overpriced estimate of $300. I declined that offer and paid. Then they printed me a receipt saying I needed an alignment and I declined that as well when they didn’t tell me about it until after I paid. Over all very poor service and communication, would not return.Update: Their regional manager reached out and apologized for their service issues and refunded my money.
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October 2023 by Grant Daniels
I couldn’t get to This location because of construction. The attempt to confirm the appt before is where my additional star came from. But do uh really need to text me to confirm when you could just have a better website that does it all for you?!Apparently car inspections don’t need an appointment, even though they make you schedule one when booking online. Confusing for the customer journey.Lots of room for improvement.
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October 2023 by Cody G
Finally, a mechanic with good old fashioned customer service. Front desk was friendly and Tom, their manager, really took the time to ensure we were taken care of (290 location).Service: Vehicle Inspection
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September 2023 by Jin Kang
Left my car to get my tire fixed and oil change. My hub cap came off a week later and as I'm getting a oil change again, my K/N air filters were replaced by a standard filter. Avoid this place at all cost.
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September 2023 by Ian Doherty
These guys have a great reputation but today I also had my best customer service experience in years. Thomas at the front desk let me know over the phone that they could get me in for an inspection if I came right away. Thomas made sure the whole waiting room was in a good mood with his amiable personality while working through transactions with speed and grace.
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September 2023 by Zachary Taylor
Drew was very helpful over the phone and transparent about pricing for a brake job.
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September 2023 by Joel Volkert
I've gone to Klingemann for years to help with my car maintenance and questions. They are always very responsive, explain things clearly and always have positive attitudes. On occasion, I've had to wait a few days for my car work to be completed because they are backed up, but they always tell me up front and I really appreciate that honesty. Never had a disappointing experience with them. I definitely recommend Klingemann!
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September 2023 by April Ard
They always look extremely busy, but they're efficient and helpful. Their waiting area is clean. The desk fellas are kind and thorough. Their technicians do a great job.
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September 2023 by Karen Jobe Weedon
Had my vehicle inspected as I have done for 20 years. Love Klingemann's for all my car needs!
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July 2023 by Judy Luna
The website says they do appts for inspection but they don't, first com e, first serve. They open at 7:30am, I was their at 7:45 and it was a three hour wait. I asked about when was the best time to come, they said first thing in the morning. I said it is the first thing in the morning, prefer you just drop it off. Not helpful when just have one car.
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June 2023 by Tony Hallonquist
These used to be pretty reliable folks, but the last few times their trying like Firestone to upsell even if not needed. I recently got an inspection, and their trying to sell me tires, telling me I had excessive wear on tires that had less than 4000 miles. And then tried to suggest I need a four wheel alignment, plus a laundry list of repairs that were not needed.Then didn't tighten the oil pan bolt enough and it leaked all over my driveway.They need to focus on the serviceNot the sell!Tony HallonquistIn response to owners reply;I have two vehicles. The one in question is the GMC which I didn't purchase until 2020 and immediately had you all put 2 new tires on the front. Plus about $3000 of repairs.We may have done an alignment then (I gotta check my records).That vehicle has only about 4000 miles on those 2 tires...And you all suggested I needed 4 and an alignment.That is also the vehicle with the loose oil pan bolt.Tony H
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June 2023 by Peggy Sinclair
They are always friendly and have always fit me into their busy schedule.
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May 2023 by Jamie Anders
The only complaint is parking space, but that's just when they're busy. Everyone is so friendly and helpful and I always feel well taken care of and safe.
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April 2023 by Steve J
Needed a tire swap and a 4wheel alignment. Easy check in process with up front pricing. Work was done to satisfaction. Will be back whenever my car needs more work
