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December 2023 by Margaret Hansell
Front desk staff were great..House staff spoke limited English and when asked to return later never came back at all. Had to ask for fresh towels and toilet paper.5:30 fire alarm was a crazy wake up call along with the day before 7 am hour long leaf blowing marathon. Location was very convienent to shopping and restaurants.Rooms: Rooms were older but were clean
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November 2023 by Alex Van Winkle
Stayed here for a night in May 2022, when the air conditioner in my apartment went out.PROS- Friendly & chill staff- Convenient location- Safe part of town- Reasonably sanitary (especially the bathroom)- Comfortable bed- Adequate & free parking- Plenty of restaurants nearbyCONS- Loud & inadequate AC (more below)- Carpet in the room had some old stains- Squishy & unsupportive pillows- Hallways were warmer than I'd likeThe AC in the room was a key reason why I checked into a hotel for the night. It certainly took the edge off the heat, but it wasn't enough for me to be comfortable. Worst of all, it would loudly turn off and then back on every 20-40 minutes. Basically made it impossible to sleep. I checked out feeling exhausted, ended up taking a sick day at work.To be fair, it was an unreasonably hot May; more than a few AC units went out that year. Also, reading recent reviews, it looks like there's new management, and they're improving things over time.
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September 2023 by Tabe Brunk
Bottom line the new management looks out for the guests and they took very good care of us.As things are being upgraded it can only go from good to great.All of the staff were very helpful and friendly.It was very clean, the bed and pillows were perfect for me.I would definitely recommend and stay there again.
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September 2023 by Acid Tone Entertainment Llc
It was a decently kept place with a small town vibe for an affordable price. Our room was kept exceptionally clean during our stay, the staff were friendly and pretty helpful. I would personally recommend asking for Carmen F. , a staff member who was by far the most alert , prompt and knowledgeable about whatever questions we had as guests during our stay.
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September 2023 by Wilson
ac bit loud, good various on breakfasts. but the egg doesn taste like real eggs...employee friendly. overall ok, 4 $150 per night, bit too much compare to Houston. can be better.Nearby activities: good located for the locally shoppi
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September 2023 by Tina Patel
This is a great hotel! The best LQ I have ever visited. However I am a liberal and I respect the rights of others. Just a heads up you won't receive that from the front desk/management. Ms. Tabbitha/Tabby was very nice to me. However I witnessed her during a very rude verbal confrontation with another guest Thursday morning. " you are right it was not my business" However I want to spend money with people & companies who actually get it! Great day @ Chick-fil-A service is not difficult. It's just that nobody tries harder than chik-fil-A to deliver it.After my husband and I saw the lady who left the room we put two and two together. So just a heads up. If you live in this world and you are only concerned with yourself and not those around you.. This is the spot for you. The hotel is clean, well located and the price was right!
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September 2023 by Maggie Magz (hislilmama)
Room was clean and affordable. Staff was polite but Carmen F. was such a help to me with navigating the hotel and surrounding areas, very friendly, and respectful.
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September 2023 by Joshua Ramirez
Room and hotel were very nice for the room prices. However as soon as I get my room I go in and the AC unit cover was on the floor as if they were doing repairs on it. I proceed to be out on the town until about 2am but once I get back I realized my room hasn't cooled down and only got hotter once I tried to fall asleep. It got so bad I just packed my stuff wanting to get another room. However it was 3 AM and no one is at the check in desk so I had to drive all the way back to San Antonio. Not ideal and wished I could have gotten another room to get some sleep before I made the trip but I can't sleep in a hot room so id be up all night anyways. So my only choice was to leave. I did receive a refund so I really appreciated that
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September 2023 by Johnathan Silvas
Very upset with the so called policies they say they have, I don’t know if those policies are part of Wyndham or not. Stayed 3 nights with 2 rooms and was told we couldn’t get our room serviced until after the 3rd night, what good that was gonna do. Was told if we wanted to get new towlels and have our trash taken to leave it in the hallway so we did and then when my wife went to get towels after a long day out we were told that we are supposed to conserve our towels. One of our rooms weren’t able to get towels at all and the other room they ended up giving us some and told us to not tell others. I don’t know if that had to do with who asked.
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September 2023 by May Vargas
Great Location, Great Staff, Great Service. We were a family of 6 on a mini vacation and we had a blast. My kids loved the pool and the breakfast. Very family friendly.Nearby activities: Great location. Near the Mall and shopping.
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August 2023 by Hd Power
Better than some not as good as others . Our room was pretty decent and the ac was nice and cool considering it was 108° outside. Don't expect anything other than a 2 star type hotel out of this one . Breakfast was 3 out of 5 stars not too bad first day, second day my wife wanted something other than hotel breakfast.
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July 2023 by Carly Zoerb
Pros: Friendly and hardworking staff, economically priced, moderately cleanCons: pool was closed the entire time we’ve been here (we picked this hotel because is had a pool); shower would not drain; furniture seen better daysBreakfast was okay
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July 2023 by ilkan Kırdan
the air conditioner works very noisy, it is not possible to sleep, also the rooms are neglected, everything is problematic, bad service.
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July 2023 by McKenna Lynn
Jake made our stay 5-star worthy. The rooms need some extra love/updating. First time I’ve had bugs on the floor of my hotel too? However, we stayed. Anything we needed- Jake was more than happy to accommodate. This man single-handedly made a positive experience.
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July 2023 by Adam Lindahl
Nice staff and economically priced. Room was clean and decent, but rough around the edges. Breakfast was bad if we're being honest. "Business Center" was an empty desk and two folding chairs. Is a reliable place to stay with no frills.
