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December 2023 by Corrine T.
What was once a thriving and friendly local pharmacy, this establishment has gone downhill. Customer service is absolutely lacking, supplement prices have skyrocketed, and you are better off going to Amazon or Alive and Well for your wellness needs. Recently, I made a stop at Lake Hills pharmacy to pick up a product that I have purchased over and over again to be told that the product was not in fact over the counter, that I needed a prescription. I was talked over, and interrogated about my need for this item. Stunned, I walked out out, got in my car and ordered it directly off Amazon - I got two for half the price of one at LHP. The rude customer service is resulting in lost money.
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December 2023 by Vince Leibowitz
Lake Hills Pharmacy provides excellent and friendly customer service and prompt filling of medications. I’ve been so pleased with their staff since I started using them. Everyone is polite and they even called me with a pre-recorded birthday message. This pharmacy has my medication in stock when other pharmacies have no timeline to be able to receive or dispense the prescription. Lake Hills’ mailing service is great and economical if you aren’t super close (I’m on the other side of the city). Greatly appreciate my prescriber recommending this pharmacy. Thanks to the staff for always being so friendly and polite.
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September 2023 by David Pool
Can't recommend this pharmacy enough. Their customer service is what does it for me. I call and within a minute, I am talking with a human! They are helpful with payments and mailing meds. All around amazing people, structure, and they really care.
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July 2023 by Marcia Baldwin
I ordered 120ctpills and only got 90ct said they didn't sell 120ct but its on here to buy,so false information
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May 2023 by Greg Tyler
I have been to many compounding/wellness pharmacies in Austin, recently I have discovered Lake Hills Pharmacy on Bee Cave Road. The customer service and staff are wonderful. The prices are better than most of their competitors. When I arrived there I met their wellness director Radhia. I was amazed at her gentleness and knowledge. I came in with some health challenges and she was so kind and had a fantastic grasp of just what I needed. She spent time helping me resolve my issues. She was patient and gave me way more than I would expect from a practitioner of her caliber. I felt much better in just a few days after taking her recommendations. I sensed that she genuinely cared about me. And I was duly impressed by her knowledge, candor and professionalism. Thanks Radhia and the staff at Lake Hills Pharmacy. You will always be my treasured place to go for my wellness needs.
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March 2023 by Rayme Ryan
I am so grateful to work with Radhia during the process of making changes in my life. Radhia was professional, kind and informative. Her expertise, personal attention and support was critical to ensure my optimal health. I know that if I have issues or questions re my health in the future Radhia will be the person I can count on for guidance and answers.
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March 2023 by Debbie Marquez
A big thank you to all the staff at Lake Hills Pharmacy who are so caring, friendly, and knowledgeable. Big shout out to Robert in the compounding dept and Radhia, the Wellness Director, whose knowledge and expertise are outstanding. Radhia is my go-to girl when it comes to my supplement needs. By far the best pharmacy experience in the Austin area!
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January 2023 by Jamie
This local pharmacy has the most fantastic staff and PHENOMENAL service! I’ll be coming here for all my wellness needs now :)
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December 2022 by Shantee Goeman
Such a beautiful location, extremely clean and organized with the most amazing staff! Robert in the compound department is Amazing and so helpful (they all are so helpful and kind). I 100% recommend Lake Hills Pharmacy to anyone who needs compounds or even just a great pharmacy! They offer easy shipping to your door and are amazing with communication! Love this place!
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December 2022 by Shantee Goeman (Shae Goeman)
Such a beautiful location, extremely clean and organized with the most amazing staff! Robert in the compound department is Amazing and so helpful (they all are so helpful and kind). I 100% recommend Lake Hills Pharmacy to anyone who needs compounds or even just a great pharmacy! They offer easy shipping to your door and are amazing with communication! Love this place!
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December 2022 by Mike W.
Kudos to Lake Hills Pharmacy for bringing Kaya Dupuis on board. She has been an amazing practitioner for our family. Ever insightful and patient, she has helped our family move to a much healthier state - helping clean up the air we breathe, the water we drink, and the food we eat, all the while recommending specific supplements to help our family with various conditions. In addition to understanding how to shift the body out of toxic states from things like mold poisoning, gut dysbiosis, and metal poisoning, she is familiar with a multitude of modalities and is very aware of the mind body connection and the role that trauma can manifest in physiological health and how to work to resolve. Furthermore, I recently sustained an injury and she immediately made herself available to recommend the best path forward across multiple modalities (supplements, red light, HBOT, PEMF) to help my recovery. She is a wonderful practitioner and an absolutely wonderful human being. Thank you to Kaya Dupuis and Lake Hills Pharmacy for helping our family!
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December 2022 by Laurel Belfiore
Lake Hills Pharmacy is my favorite local pharmacy. They are so helpful for us. They have a great staff! And their nutritionists are super smart about supplements. We love Lake Hills!
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November 2022 by Laura B.
I cannot say enough wonderful things about Kaya Dupuis. Her impressive expertise is the reason that I got pregnant and had a beautiful, successful pregnancy. I had been working with fertility doctors for four years, trying desperately to have a baby. My fertility doctor said that he had done more procedures on me than on any other patient that he had ever had, and he was urging me to stop trying, which I was never going to do!!! I was 43 years old and trying everything under the sun and spending a fortune... fertility acupuncturists once or twice a week for years, abdominal massage, integrative doctors and naturopathic doctors and specialists. The first time a met Kaya, she prescribed the autoimmune paleo diet for me, which I followed exactly. The next time I had an IUI (my 13th or 14th, and after 4 unsuccessful IVF), it worked absolutely beautifully. I stayed on the diet to the letter during the entire pregnancy, and I had a very healthy, problem free pregnancy, despite a host of autoimmune diseases including type 1 diabetes, and my son is very healthy. Not one of the countless specialists, both M.D. and alternative medicine specialists, whom I had worked with before I met Kaya, had ever mentioned this diet, which was the key for me, I have no doubt. I thank God so much for sending Kaya into my life and giving me my son! I am writing this with happy tears in my eyes.I trust Kaya completely any time I have a question for myself, my son, or my 89 year old father. She told me what supplements and formula to give my son when he was a baby and the years since as he is growing. She helped my dad recover fully some years ago after a mild stroke and regular consults with him to advise him regarding supplements and other recommendations, and we are so thankful that he is doing very, very well, teaching full time, and better than ever, at 89. She helped my son, myself, and my dad through Covid scares. It was very comforting knowing that she has had vast experience with Covid patients and had an important protocol that we followed carefully to help keep us healthy through the scary Covid days.As an optometrist, I have recommended patients see Kaya, and I have referred many friends and family from all over the country to Kaya, including a friend who was similarly trying to have a baby and who has a similar, very happy success story, thanks to Kaya's help!Thank you, Kaya! We owe you a lot. I have complete confidence in recommending Kaya to anyone and everyone.
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September 2022 by Lane C.
Great staff. Terrific to have a neighborhood pharmacy full of nice people. Knowledgeable and attentive.
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March 2022 by Darya Mowlavi
Radia…. I can’t say enough amazing things about her! Every single time I’ve needed assistance, she is not only there to investigate but she has really helped me oh so much. When I had COVID this year, I had some issues that my primary doctor just couldn’t and want willing to navigate. Radia called me and was very professional and verbose about how we would investigate the issues and she would try to help as much as she could. Well, she did help. She helped so much that I had better blood panel numbers than before COVID. And…. She was grey about follow up. I always appreciate follow you from people I reach out for care help!She is also very clear that she is assisting and makes sure I discuss with my doctor about these things. I will forever call her for advice!The pharmacy, is incredibly knowledgeable about prescriptions and I always feel like family when I’m there. Even if it’s been a year and they don’t know who I am. The whole place shows appreciation for their clients!