-
March 2024 by Evan Thomas (Evanite)
Place is awesome, love the customer service, helped as soon as I walked through the door. Came for an adjustment for frames and they got it done in no time. If you ever need anything glasses related, this is the spot to be.
-
March 2024 by Camille Comendador
Love this place! The two ladies that work here have the best attitude and are so wonderful!
-
March 2024 by Slay Girl Slay
Went to this location to get my glasses adjusted. Blue helped me and my Dad, she was so kind and patient with us. My glasses were not from Lens Crafters but desperately needed to be fixed and she was super helpful and offered her assistance. Ask for Blue when stopping at this location, she made our time in the store enjoyable!
-
March 2024 by Luise Heidi Weber
I have purchased frames and prescription eyewear for many years at Lens Crafters at the Arboretum store. Laura has been extremely helpful and accommodating for all my purchases in the past years. I always appreciate her knowledge and friendly help.It seems like almost every technician in that store that I came in contact with are very friendly and ready to help.
-
February 2024 by Yuri Silvestri
Exceptional service, best selections and great prices!!!You won't be disappointed! Everytime that I need new glasses or sunglasses this is my place to go!
-
February 2024 by Jill Leberknight
I stopped in for an adjustment to my glasses that I accidentally bent and Ashley greeted me immediately and fixed my glasses. I appreciated her patience and care in making sure that they were adjusted just right as I've been having headaches. With all the staffing shortages that I've seen in stores recently I was prepared to wait around for a long time but was pleasantly surprised with the large staff of friendly eye technicians ready to help. In and out in 15 minutes.
-
February 2024 by Betsy Davis
Ashley is awesome! I came in with a problem and she went above and beyond to help me. Customer service makes all the difference ❤️ Thanks, Ashley!!!
-
February 2024 by Sal Celly
They were awesome. Needed a slight adjustment for my glass frame as Inhave lost a lot of weight and as a result the frame was slipping down as it was loose. The lady was so courteous and efficient. Pleasure to do business with. Keep up the great work. Thanks, Sal
-
February 2024 by Piao Ye
Dr Fadel was great with my prescription, but lens crafters is the worst as a company. Doctor is moving office, and nobody gave me a notice while I was still trying on contacts. Everyone in lens crafters just said they don't know and that they are all independent. If I want prescription, I need to pay again lol. Never going back, never bought those over priced glasses either
-
February 2024 by Carolyn Jech
Sarah and Shane were so wonderful when I walked in to get my glasses adjusted!! They even cleaned them so I can see again!! ? They are attentive and help their customers in a friendly and caring way!! The store has a wonderful variety of name brand glasses to choose from. The location is so convenient at the Arboretum across from the Cheesecake Factory! Wonderful experience!!! Thank you!
-
February 2024 by Shahzad Bashar
Shane was very helpful. :)
-
February 2024 by Tomas Cabrera
This place was night and day in my experience to previous Lens Crafters.Shane was steadfast in his commitment to getting my glasses fixed. His cordialness and professionalism made for a wonderful visit. He wasn’t afraid to ask for help when he got to a point where he didn’t feel comfortable, and it looked like his fellow employee picked up right where he left off and finished the job. I didn’t catch her name, but the entire store is obviously very well skilled/managed. Great teamwork! Would definitely make the longer drive just to come back! Thanks again.Respectfully,A Happy Customer
-
February 2024 by Catherine Fuller
Friendly and helpful service. Sarah was great! They also have an excellent selection of frames.
-
January 2024 by Kyren Patrick
Blue fixed two pair glasses seamlessly
-
January 2024 by Kate Connolly
Shane was an absolute gem and helped me so much. He’s a rockstar.
