Leslie's is a trusted neighborhood pool store in Austin, Texas, known for its wide selection of pool and spa products. Customers can find pool and spa chemicals, cleaners, equipment, accessories, floats, and toys. Leslie's offers complete pool care services, including free in-store water testing and cleaner inspections, along with free in-store labor for repairs. Shopping is convenient, with options to purchase in-store, online, or through the Leslie’s app. The Pool Perks Rewards program provides special offers and savings for customers. Customers consistently praise the knowledgeable and friendly staff, particularly highlighting an employee named Allen, who is recognized for his expertise and exceptional customer service. Shoppers appreciate his ability to explain complex pool issues in simple terms and his willingness to go the extra mile, even providing updates on product delivery. Another employee, Johnathon, is noted for his dedication and helpfulness, ensuring customers find exactly what they need, even at the last minute. The store is described as a welcoming place where employees take time to understand customer needs and provide tailored solutions. Many customers express their loyalty to Leslie's, choosing it over online options due to the outstanding service and support they receive. Overall, Leslie's is celebrated as a go-to destination for all pool and spa needs, making pool ownership a more enjoyable experience.
When we bought a pool, our designer told us about Leslie's. We have been customers for three years. I use them regularly to test our water and buy all of our chemicals through them. They have been extremely helpful when my pool is out of balance. Great customer care.
November 2024
Jonathan is the man. Thank you for your help loading the glass media!
May 2024
Great staff fast and knowledgeable. Definitely will keep going.
