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December 2023 by Jesse Butler
Great customer service!!! Faith, Dylan, and the entire team at SouthStar are so helpful! And I love the hot coffee and snacks in their beautiful lobby!
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December 2023 by jmhooks99
The customer service is outstanding. I had failed to notice that my payment did not go through for our rental home (I simply transfer money from the app from our southstar checking account to the mortgage I have with southstar each month) and I received a very personal and friendly email about it from Trent. Thankfully they sent the email or I may not have noticed for a while!! We figure out why it was stopped and remedied the situation immediately! May move all my accounts here due to their customer service! And they are super friendly when I go in as well!
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October 2023 by kurt peterson
Been with South Star for 9 years now. South Star has served my Construction loan. I always look forward to making it to the branch to see smiling friendly faces. Great to work with Alison and Faith.
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August 2023 by Joseph Turner
Very friendly staff who treat you like family. Always helpful and service is the best
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February 2023 by Weslea O'Connor
SouthStar Bank is remarkable. I love that the employees treat you like a person and not like another account. I value the customer service and the fact that it's not another "big bank."
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February 2023 by Johnny Diaz
First time land owners and had an absolutely amazing experience! Our loan officer Martin was super helpful and attentive to every question we had, walked us throughout the whole process. Thank you guys
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December 2022 by Boyd Siebert
SouthStar Bank is the best Bank I've been with throughout my years. They've consistently given me amazing service over the phone and in person. If you're looking for a local bank or a bank in general to go with, I'd heavily recommend checking them out.
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December 2022 by Jerry Wilie
Working with Kimberly and her team was a great experience. They are very professional and courteous. We had a short timeline to secure a loan and they beat the timeline by being extremely efficient throughout the loan process. I definitely would work with them again.
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July 2022 by Curt Achberger
South Star is a prime example of why it's a good idea to bank locally. Everyone there is friendly, helpful and very good at their job. You will not regret banking with them.
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November 2021 by Jon Eberle
Waste of time; killed my whole lunch break here to find out they can’t take a personal check to open account without holding the funds for 7 days. It’s a shame because they’re close to my office, but now I’m not going to get to eat.
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September 2021 by Brendan Kelleher
Dylan Wald at SouthStar Bank was absolutely wonderful! He helped us get a fourplex with a low down payment when no other lender could! He always kept us updated, was quick to respond to questions, and guided us every step of the way. I would happily recommend him to anyone looking for a home loan!
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May 2021 by Al Kinser
All of the staff are always so helpful and friendly. They know who you are and go out of their way to take such good care of customers. So much better than the MEGA BANKS!
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April 2021 by Joe Barclay
Dealing with these guys is night and day compared to Wells Fargo. They know who you are, answer the phone, respond so quickly to questions and make bank there easy. Good job y'all
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April 2021 by Bruce Karnes
SouthStar Bank is one of the nicest banks around, both in terms of its people and facilities. They have always given immediate and personal attention to any banking request.
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April 2021 by Michael Cofano
Jasmine did a great job helping me straighten out a little problem (of my own creation). Thank you for being so patient.
