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October 2024 by Rocio Rodriguez
I went to Doctor for serious toe nail issue and he just look at my feet stating my reflexes were good (I was 70 then) and merely suggested to buy his suggested brand (which are very expensive)and gave me a list to consider and recommend to wear only tennis shoe at all times and events. I’m guessing he gets kickbacks from his suggested brand. I explained due to toenail growing upwards that any closed toe shoes hurts my large toe nails; he then proceeded to file down my toe nails growing upwards, which is what I’ve been doing for a long time; I let them grow upwards so he can see what the “infection” is causing them to grow like that. He said to wear the tennis shoes for a few months and if it continues to come back. I was very upset at this time, he then showed me to check out. His expertise didn’t addressed the infection underneath toenail he just ignored it which was main reason for visit. I just read other reviews that this doctor regularly suggest to buy same brand of tennis shoes for different issues. I’m very disappointed. Only thing I can do is not to return or refer him to anyone.
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August 2023 by Don Crow
Fantastic doctor and staff, very friendly and attentive to all members of the family that come in with feet issues. Dr. Cassidy is very knowledgeable and his bedside manner is wonderful. All of my foot issues have gone away since seeing him. Highly recommend!
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July 2023 by Rebecca N.
Dr. Cassidy was so so great - very thorough, great bedside manner, took his time explaining things and answering questions and figuring out what was going on. His office staff was also very friendly.
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February 2023 by Curt Simonds
The Staff at Lone Star Medical was great, Dr Cassidy was very informative on what it is that I need to do to take better care of my feet. Great People to work with!
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December 2022 by Kerri Salvatore
I had been to see this doctor once and was diagnosed with plantar fasciitis. I received an injection which helped somewhat with the pain. I was scheduled to have another follow up and injection and a few days before the appt felt a pop and heard a loud snap in my foot with extreme heel pain following. I called the office immediately to try to get in sooner or to at least find out if it was safe to be up walking on the foot or what I should be doing. I was told I would have a phone call as soon as the doctor was finished with a patient. This was at 9:15am. By 4:00pm I still had had zero follow up from this office. By then I had given up and made an appt with another doctor. Horrible customer service, they really don’t seem to care about their patients, only the $$$$
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December 2022 by Jayme B.
Dr. Cassidy was awesome! Conservative and informative treatment with great bedside manner. Highly recommend!
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December 2021 by Arman Ohanian
The charges are absurd.Initial charges were $1,147, for less then 1-hour consultation, then we supposedly got a 'discount'. What we got out of it was that we need to buy new shoes. What a robbery.We are currently on the hook for $486.30 for two 30-minute visits, which were mostly sales pitches for their custom inserts.I will update my review after I talk to them about this. I am going to share this on my community forum, with 1500 households. I will also add a snapshot of my bill so people know what they are getting into.####Edits after the Lone Star Management response below.Your attitude is disgusting. If the insurance company lets you take me to the cleaners, it doesn't mean you should.On out first visit, we were told we owe $17.68, which we have happily paid. Have you showed your face on the first visit, we would not have come back. You waited and billed us after the second visit. Disgusting.
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December 2021 by Jason Bucher
First time in life where reviews and actual experience align - absurdly high charge for ultrasound with no consult/input on cost and rude calls for payment. Add in bills that have no online payment option, not even an envelope to mail payment to a billing service (reticent to mail payment to an office that operates as they do). Avoid at all costs - or just buy some new shoes and save ~$800.
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December 2021 by Albert Kennedy
I saw Dr. Cassidy some months ago for constant foot pain that was not responding to physical therapy or other conservative treatments. I saw many other doctors as well in various specialties (neurology, pain medicine, etc.), and Dr. Cassidy was the one doctor out of all of them who insisted that there had to be something going on in my back causing the pain. It turns out, he was correct. More detailed MRI images confirm that I have cysts in my spinal canal constantly pushing on the nerves that travel all the way down to the bottom of the feet. Unlike the other podiatrists that evaluated my condition, Dr. Cassidy has the ability to look beyond the feet and evaluate the big picture if needed, and this prevented me from having a bunch of foot surgeries that wouldn't have helped me. Now that I've found the right specialist to treat my condition, I'm hopeful it will finally be resolved.
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March 2021 by Charis Calvert
Love Dr. Cassidy and his entire staff! They worked hard to take care of me and I am so pleased with my surgical results.
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December 2019 by Nancy Lanier
I saw Dr. Cassidy today, and felt like he gave me great information and advice. He used ultrasound to look at the structures of my feet, which other doctors hadn't done. He favors starting with the simplest solutions, which I agree with. I would definitely recommend him to anyone having foot problems.
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December 2019 by Sarah Rucker
Office visit was $646.00. Warning: he can help you without using his ultrasound machine...which is part of the reason the cost is so high. After insurance, I paid $260. If I didn’t have insurance I would have paid $200.He gave me a list of tennis shoes I could purchase. My advice would be to try Rogue Running first.Also, his office lady was super rude when I called about my bill.
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October 2019 by Mitchell Lindsey
Dr. Cassidy and his staff are Incredible! From the first time I walked into the office I have felt comfortable and Dr Cassidy has educated me as we have moved through the process of getting me back on my feet, literally, back on my FEET! Thank you Dr Cassidy and Staff!!
