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March 2024 by Jonathan Rutledge
Oversold considerable number of bottles. No communication to customers leaving us wondering. 3 weeks later I canceled the non-existant bottles they sold me. Took 4 days to get response and going to be another week til I get my refund.
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March 2024 by Mark & JoAnna
An order I placed online with Reserve Bar was sent to this company to fulfill. They shipped with some regional shipping company I've never heard of who has a 1.3 out of 5 google reviews. Tracking shows picked up and for 3 weeks, it shows nothing else and no one can get any information. I have tried customer service with both companies and have received no information.
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February 2024 by Arturo Sierra
Incredibly slow. Nobody answers the phone, goes directly to Voicemail which greets you with an automated "This mailbox is not accepting messages because this mailbox has not been activated." Never got my order.
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February 2024 by Robert Schneider
Dismal customer service. I ordered 10 days ago and just got an email that stated they shipped with a carrier that does not deliver yo my intended recipient. In the meantime, I have received communications from at least 3 different companies. And the credit card charge is to a 4th company. What a joke....If I get my refund , I will be amazed.. I see a dispute filed with Citibank coming up. .
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February 2024 by Meggen Cory
Great overall experience with this company. I called wanting to know where my package was and they were very nice and informative.
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December 2023 by Joel Alexander
Quick service and well packaged for protection in shipping. Very pleased.
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December 2023 by Scott Dulac
Terrible terrible customer service. This company shipped a package to me and screwed up by not requiring signature that they are supposed to. The package was returned by the shipping company due to that error and this company has the nerve to try and refund me and still charge me the shipping that THEY messed up on. I still have not received the product purchased OR a refund. DO NOT do business with this place.
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July 2023 by Ross Gunderson
Tried to order online from this store. They canceled my order, then lied about it being out of stock so they could Jack up the price 4x. Very sleazy business. Do not trust them!
